About AutoZone
AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in US, Puerto Rico, Mexico, and Brazil. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories.
We also sell automotive diagnostic and repair software through ALLDATA, diagnostic and repair information through www.alldata.com, and auto and light truck parts and accessories through AutoZone.com.
Since opening its first store in Forrest City, Ark. on July 4, 1979, the company has joined the New York StockExchange (NYSE: AZO) and earned a spot in the Fortune 500.
AutoZone has been committed to providing the best parts, prices, and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community. At AutoZone you’re not just doing a job; you’re playing a crucial role in creating a better experience for our customers, while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented people who are customer focused, enjoy helping others and have the DRIVE to excel in a fast-paced environment!
Summary
The CRM Systems Engineer will act as a technical SME and system administrator for customers and internal teams for Microsoft Dynamics CE/ CRM system. The individual will be responsible for development and maintenance of the Microsoft Dynamics 365 CRM platform and the ideal candidate will have sound knowledge in Dynamics CRM customization, integration, migration, reporting, dashboards, web resources, CRM solution file management, security model and UI development. This role will be responsible to interact with all platform services teams, business stakeholders, and client teams. Lead role is responsible for driving consistent, on-time delivery of high quality releases.
Responsibilities- Participating in design sessions with key business users, gathering and documenting business processes and requirements for the system
- Architecting the CRM system, related customizations and reports to model the business organizational process
- Balance business users requests and requirements with technical constraints • Building and configuring CRM forms, views, dashboards, workflows
- Building plugins, Solution deployments, debugging etc
- Design & Develop D365 CDS PowerApps model, automating business processes with Microsoft Flow
- Design & Develop Azure Data Factory pipelines and flows
- Developing reports using FetchXML
- Working with internal support members to resolve technical issues with servers and other related technologies to the internal CRM system
- Maintain code repository and working knowledge of GitHub for source control
- Effectively utilize SDK for administration of CRM system
- Support of the application including fixing application issues.
- Bachelor's Degree in Computer Science or a Science, Technology, Engineering or Mathematics (STEM) discipline from an accredited university
- Strong verbal and written communications especially related to articulating technical specifications
- 7-10 years of recent experience with Microsoft Dynamics 365 CE/CRM projects
- Experience in customizations, JavaScript, C#, .NET, HTML, MVC, SQL Server including plugins, scripting and form creation
- Experience working on Azure Data Factory, Azure SSIS, Azure deployment pipelines, Github etc
- Experience with CRM API, REST/ODATA and SOAP endpoints
- Strong understanding of and ability to configure security groups, roles and teams
- Comfortable using Visual Studio, source control and CRM SDK
- Other ETL technologies using Scribe Online, Microsoft Azure data factory Desired Skills:
- Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint, Mobility
- Familiarity with Data Export Service and Azure SQL
- Microsoft Certifications on Dynamics 365 CE
- A systems thinker, able to move fluidly between high-level abstract thinking and detail-oriented implementation, open minded to new ideas, approaches, and technologies
- A data and fact-driven decision maker, with an ability to make quick decisions under uncertainty when necessary; able to quickly learn new technologies, tools, and organizational structures/strategies • Understanding of current industry standard best practices regarding integration, architecture, tools, and processes
- A self-starter that is naturally inquisitive, requiring only small pieces to the puzzle, across many technologies – new and legacy
- Excellent written and verbal communication, presentation, and analytical skills, including the ability effectively communicate complex technical concepts and designs to a broad range of people.
Skills Required
- Bachelor's Degree in Computer Science or STEM discipline
- 7-10 years recent experience with Microsoft Dynamics 365 CE/CRM projects
- Experience with Dynamics CRM customizations, plugins, scripting, form creation
- Proficiency in JavaScript, C#, .NET, HTML, MVC, and SQL Server
- Experience with Azure Data Factory, Azure SSIS, and Azure deployment pipelines
- Experience with CRM API, REST/OData and SOAP endpoints
- Strong understanding and ability to configure security groups, roles and teams in Dynamics
- Comfortable using Visual Studio, source control (GitHub), and CRM SDK
- Experience with ETL technologies (Scribe Online, Azure Data Factory)
- Strong verbal and written communication skills for technical specifications
- Knowledge of O365 platform integrations (SharePoint, Mobility)
- Familiarity with Data Export Service and Azure SQL
- Microsoft Certifications on Dynamics 365 CE
AutoZone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AutoZone and has not been reviewed or approved by AutoZone.
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Retirement Support — A 401(k) savings plan is offered, with employer matching contributions made per pay period noted in company materials. This creates a structured long‑term savings path for eligible employees.
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Equity Value & Accessibility — An employee stock purchase plan enables buying company stock at a discounted price. This provides an additional wealth‑building avenue beyond base wages.
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Healthcare Strength — Core medical, dental, vision, prescription, life, disability, and EAP coverage are available as part of standard packages. These offerings establish a comprehensive baseline of health and protection benefits for eligible employees.
AutoZone Insights
What We Do
AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business. Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers. From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!
