As a Lead Infrastructure Engineer at JPMorganChase within Infrastructure Platforms, you will serve as a senior technical authority responsible for designing, engineering, and supporting enterprise-grade network infrastructure across on-premises and cloud environments. Your work will directly influence how the firm connects, scales, and secures its global technology footprint — bridging traditional data center capabilities with modern cloud networking solutions across platforms such as AWS, Azure, and Google Cloud.
Job responsibilities
- Design and engineer complex network infrastructure solutions that align with compliance, security, and enterprise architecture standards across hybrid and multi-cloud environments
- Perform highly technical network software and hardware configurations to support large-scale, mission-critical infrastructure deployments
- Provide 4th-level escalation support for Severity 1 networking incidents, driving rapid resolution and minimizing business impact
- Architect and implement cloud networking solutions including Transit Gateways, Direct Connects, ExpressRoutes, and Virtual WAN as extensions of the firm's data center strategy
- Engineer and support virtual fabric overlay services such as Equinix Fabric and Megaport Virtual Cross Connects to enable seamless connectivity across environments
- Lead network planning and provisioning activities, applying continuous improvement principles to enhance operational efficiency and reliability
- Collaborate with cross-functional technology and business teams to translate line-of-business technology drivers into scalable infrastructure architecture decisions
- Develop and maintain automation and scripting capabilities to streamline network operations and reduce manual intervention
- Represent JPMorganChase in engagements with external technology partners, vendors, and service providers with professionalism and technical credibility
Required qualifications, capabilities, and skills
- Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
- Proficient knowledge across operational support, network design (including compliance and security considerations), and network engineering disciplines including planning and provisioning
- Demonstrated experience with cloud networking technologies including Transit Gateways, Direct Connects, ExpressRoutes, and Virtual WAN across major cloud providers (AWS, Azure, Google Cloud)
- Experience with virtual routers and virtual fabric overlay services such as Equinix Fabric or Megaport Virtual Cross Connects
- Knowledge of more than one specific infrastructure technology domain with the ability to apply cross-domain expertise to solve complex problems
- Intermediate understanding of line-of-business technology drivers and their impact on infrastructure and architecture design decisions
- Ability to work evening and weekend hours as required to support critical infrastructure operations and maintenance windows
- Strong interpersonal and communication skills with the ability to represent the firm effectively in external partner and vendor engagements
Preferred qualifications, capabilities, and skills
- AWS Advanced Networking Specialty certification or equivalent cloud networking credential
- Cisco Certified Network Professional (CCNP) certification or equivalent enterprise networking credential
- Experience working with APIs, including command-line testing and the ability to script and automate network workflows
- Basic programming knowledge, particularly in Python, to support infrastructure automation and tooling initiatives
- Demonstrated ability to think creatively and deliver innovative solutions through continuous improvement methodologies
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in infrastructure engineering concepts
- 5+ years of applied infrastructure engineering experience
- Knowledge of operational support, network design, compliance, security, planning, and provisioning
- Experience with AWS, Azure, and Google Cloud networking technologies, including Transit Gateways, Direct Connects, ExpressRoutes, and Virtual WAN
- Experience with virtual routers and fabric overlay services such as Equinix Fabric or Megaport Virtual Cross Connects
- Knowledge of multiple infrastructure technology domains
- Intermediate understanding of business technology drivers and infrastructure architecture decisions
- Availability for evening and weekend support as needed
- Strong interpersonal and communication skills for external partner and vendor engagements
- AWS Advanced Networking Specialty certification or equivalent
- Cisco Certified Network Professional certification or equivalent
- Experience with APIs, command-line testing, scripting, and network workflow automation
- Basic Python programming knowledge
- Ability to deliver innovative solutions through continuous improvement
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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