MOSAIC Research Coordinator

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Please note, this role is primarily based on-site, and may be eligible for up to one remote workday per week, subject to operational requirements. The successful candidate will be required to work across four hospital sites in Vancouver: Vancouver General Hospital, St. Paul's Hospital, Mount Saint Joseph Hospital, and UBC Hospital.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Job Summary
The Division of Cardiology in the Department of Medicine at the University of British Columbia is seeking a highly motivated and detail-oriented Research Coordinator to support a provincial study on echocardiography, genomics and AI. The Multi-Omics and Sonography to Advance Integrated Cardiac Care (MOSAIC) study is aimed at improving cardiovascular disease risk prediction and care pathways across diverse populations in British Columbia (BC) and Yukon to advance personalized health innovations. The Research Coordinator will play a critical role in coordinating all aspects of the research study, ensuring timely, efficient, and compliant execution of study-related tasks while fostering a collaborative research environment. This role requires exceptional organizational and interpersonal communication skills, a strong ability to manage competing priorities, and a commitment to ethical research practices.

Please note, this role is primarily based on-site, and may be eligible for up to one remote workday per week, subject to operational requirements. The successful candidate will be required to work across four hospital sites in Vancouver: Vancouver General Hospital, St. Paul's Hospital, Mount Saint Joseph Hospital, and UBC Hospital.

Organizational Status

The Research Coordinator will report to the Principal Investigators while working closely with research staff, clinical teams, and external stakeholders. This position requires frequent interaction with study participants, hospital staff, sponsors, and regulatory bodies.

Work Performed

• Responsible for recruiting and enrolling study participants, including obtaining informed consent, scheduling laboratory visits, and coordinating participant follow-up activities.
• Coordinates daily study operations, including monitoring recruitment progress and participant retention metrics, and identifying and implementing strategies to enhance enrollment, participant engagement and operational efficiency. Liaise with physicians and other hospital staff to establish and coordinate study operations within several departments, including laboratories and outpatient services.
• Maintain meticulous documentation and ensure strict adherence to study protocols.
• Assist the research managers with the start-up and maintenance of multiple research study sites, including obtaining operational approvals and Research Ethics Board (REB) applications, amendments, and renewals
• Educate study participants on protocol requirements, schedules, and data collection tools.
• Monitors study subjects for outcome events appropriately and report as specified in study protocol.
• Actively participate in research team meetings. Provide regular updates on research activities, establish effective communication with all team members, and ensure timely notification of adverse events and other issues to the research manager
• Ensure compliance with Good Clinical Practice (GCP) guidelines and all institutional, national, and international regulations.
• Develop and update Standard Operating Procedures (SOPs) to align with sponsor requirements.
• Access study data from various sources, including hospital electronic health records and picture archiving and communication systems.
• Manage participant data using tools such as REDCap, ensuring data accuracy and integrity.
• Coordinate data and sample collection, storage, and shipment of biological specimens according to study protocols.
• Assist in developing research proposals, grant applications and study source documents.
• Conduct literature review and summarize findings.
• May contribute to academic publications and present at academic conferences; and
• Travels between hospital sites as required to support study operations and research activities.
• Perform other duties as needed.

Consequence of Error/Judgement

Failure to perform duties ethically or accurately could compromise study outcomes, jeopardize participant safety, and impact the credibility of the research program. Strict confidentiality and adherence to ethical standards are essential.

Supervision Received
Works under the supervision of principal investigators and research managers.
Supervision Given

The research coordinator may train volunteers, students and staff in research and projects.
Minimum Qualifications
Completion of a relevant technical program or a university degree in a relevant discipline and a minimum three years of related experience or an equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Exceptional interpersonal communication skills and experience in a patient-facing or customer service role
• Recent experience in a clinical research setting.
• Proficiency with database systems (e.g., REDCap, EDC) and standard office tools (Word, Excel, PowerPoint).
• Strong time management skills with the ability to prioritize competing tasks and responsibilities. Demonstrated expertise in patient interaction, participant recruitment and participant retention
• Strong analytical and organizational skills, with the ability to assist with multiple projects and meet strict deadlines.
• Certification in Good Clinical Practice (GCP) or clinical trial management is preferred.
• Knowledge of Indigenous-specific anti-racism and cultural safety is an asset.
• Proven ability to prepare and submit online Research Ethics Board (REB) applications, amendments, and renewals with a strong understanding of regulatory requirements and ethical standards.
• Solid judgment and discretion in maintaining confidentiality and handling sensitive information.
• Exceptional attention to detail and accuracy in documentation, data entry, and reporting.
• Demonstrate the ability to collaborate with diverse teams and communicate effectively with investigators, participants, and other stakeholders.
• Ability to work independently with minimal supervision and contribute to a dynamic, fast-paced research environment.
• Familiarity with specimen collection, handling, storage, and shipment processes in clinical research. Biosafety for Study Team Members certificate and Transportation of Dangerous Goods certificate considered an asset
• Knowledge of advanced data management systems or clinical trial management systems (CTMS).