As a Mortgage Regional Sales Manager, you will partner with smart talented people who are leading experts in the mortgage industry. You will be responsible for all aspects of your team’s origination goals and strategy and will drive your team to results and profitability. You will lead your team in ensuring that sales productivity is at its maximum while loans are handled with the most professional execution and proving excellent customer experience. Your leadership, passion, and hard work will be rewarded with a competitive salary and a top-notch benefits package.
What You’ll Do- Establishing production goals and strategy for Mortgage Loan Officers
- Determining team’s annual goals, reevaluating the goals monthly and quarterly
- Driving sales productivity and profitability through closely working with Mortgage Loan Officers
- Recruiting, training, and building a high performance team and retaining top performers, helping them achieve the Sales Productivity goals established
- Motivating and rewarding mortgage consultants through sales calls notating excellent performance results, supporting joint sales calls/ventures
- Ensuring that teams are following set policies and procedures so that all loans are of the highest quality and in compliance with United Community Bank, regulatory and investor requirements
- Determining cross sell goals annually, reevaluating monthly and quarterly
- Managing expenses, revenue generation, and profit and loss statement
- Leading sales and product training in the region ensuring Mortgage Loan Officers are maintaining “best in class” customer service levels
- NMLS # initial registration and annual renewal is required for this role. This process includes fingerprinting and background checks.
- Partnering with:
- the Bank to ensure mortgage and cross sell goals within United Community Bank are being met
- Fulfillment/Operations to ensure efficient customer driven production, fulfillment/operations, pricing, and delivery
- High School Diploma or equivalent; Bachelor’s degree preferred
- 3 years’ management experience or proven leadership of 12-20 team members
- 3 years’ experience working in a Bank regulated environment preferred
- 3 years’ experience in the following:
- residential mortgage sales originations
- mortgage originations operations with a knowledge of loan underwriting, processing and closing functions
- FNMA/FHLMC/FHA/VA/USDA programs and underwriting guidelines, as well as those of other conventional investors, state/local bond programs and private mortgage insurers
- mortgage retail sales
- net operating income and budgets
- marketing, strategy and plans in a retail sales environment
- Ability to coach and provide feedback to team
- Ability to make day to day business decisions outside of written policy
- Good analytical ability and problem solving skills
- Excellent verbal and written communication skills
- Ability to work under pressure
- Customer service oriented
- Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
- Must be able to pass a criminal background and credit check
SUPERVISORY RESPONSIBILITY
This position manages employees and is responsible for the coaching, development, and performance management of those employees.
FLSA: Exempt
WORK ENVIRONMENT
United location within the footprint
POSITION TYPE
This is a full-time position that requires schedule flexibility to work evenings and weekends as needed.
TRAVEL
This position requires up to 25% travel.
OTHER
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Pay RangeUSD $60,466.00 - USD $71,430.00 /Yr.Skills Required
- High school diploma or equivalent
- Bachelor's degree
- Three years of management experience or proven leadership of 12–20 team members
- Three years of experience working in a bank-regulated environment
- Three years of residential mortgage sales origination experience
- Three years of mortgage origination operations experience, including underwriting, processing, and closing
- Knowledge of FNMA, FHLMC, FHA, VA, USDA, conventional investor, bond program, and private mortgage insurer guidelines
- Three years of mortgage retail sales experience
- Three years of experience with net operating income and budgets
- Three years of marketing, strategy, and planning experience in a retail sales environment
- Ability to coach and provide feedback to team members
- Ability to make daily business decisions outside written policy
- Analytical, problem-solving, verbal communication, and written communication skills
- Ability to work under pressure and maintain customer service focus
- NMLS initial registration and annual renewal, including fingerprinting and background checks
- Completion of required compliance training, including Bank Secrecy Act and anti-money-laundering training
- Ability to pass a criminal background and credit check
United Community Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United Community Bank and has not been reviewed or approved by United Community Bank.
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Leave & Time Off Breadth — PTO and parental leave are presented as robust, covering vacation, sick and personal time plus federal holidays. Time-away policies are highlighted as strengths relative to base pay.
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Healthcare Strength — The package includes multiple medical plan options, company-paid short- and long-term disability, and company-paid life insurance at a high multiple of salary. These protections are positioned as core strengths of the total rewards offering.
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Retirement Support — A 401(k) with employer match and HSA with employer contributions are part of the offering. These components indicate meaningful support for long-term financial security.
United Community Bank Insights
What We Do
Since 1950, United Community has been driven to provide best-in-class service as we work to improve the financial well-being of the people and communities we serve. As a top 100 U.S. financial institution, we offer comprehensive banking, wealth management, and mortgage services, serving clients across the Southeast with more than 200 locations throughout Alabama, Georgia, North Carolina, South Carolina, Tennessee, and Florida. Our commitment to service has earned us numerous accolades, including ten J.D. Power awards for #1 in customer satisfaction in the Southeast, and consistent recognition from Forbes, including multiple appearances on their lists of World's Best Banks and America's Best Banks. We were also recognized by Newsweek as one of America's Most Trusted Companies and are a multi-year recipient of American Banker's "Best Banks to Work For" award. We are an Equal Housing Lender and Member FDIC. For a better banking experience, visit your local United Community branch today. For more information about our products and services, please visit ucbi.com.
