Mortgage Production: Quality Control Analyst

Job Description
Be a part of Asset a& Wealth Management as a Quality Analyst now!
As a Quality Analyst, you'll support the Private Banking Mortgage business by analyzing mortgage applications to determine credit risk. This involves reviewing and entering loan information according to current guidelines, collaborating with mortgage production and internal teams to address exceptional scenarios, and identifying credit risks and deviations from standard Production QC guidelines. The role requires prioritizing reviews to meet closing date timelines and expertise in mortgage concepts, along with a working knowledge of major US mortgage regulations. A detailed understanding of all stages of the mortgage origination life cycle is essential, as is proficiency in analyzing documents such as titles, homeowners insurance, flood insurance, and appraisals. Additionally, experience in production management, work allocation, prioritization, exception handling, and process documentation is necessary.
Job Responsibilities:

• Document review & entry of loan information as per current guidelines into loan system
• Partnering with Mortgage production and other internal teams within mortgage operations to resolve exceptional scenarios.
• Identification of credit risks, variances & deviations from standard Production QC guidelines
• Prioritize reviews in adherence to the timeline for Closing date
• Expertise in Mortgage concepts; Working knowledge of major US Mortgage Regulations
• Detailed understanding of all stages of mortgage originations life cycle
• Proficiency in analyzing documents like Title, Homeowners Insurance/Flood, Appraisal, etc.
• Must have had exposure to production management, work allocation, prioritization, exception handling, and process documentation.
• Consistently achieve daily production targets and maintain process accuracy with less than 5% high QA error rate, while ensuring timely turnaround of priority reviews.
• Maintain high hygiene standards, follow all process controls, and assist in data collection and report preparation, escalating issues and exceptions to management as needed.
• Interact with global stakeholders to resolve process issues, suggest enhancements and automations, and perform periodic risk and controls analysis for improved process valuation.

Required Qualification, Capabilities, and Skills:

• Bachelor's degree preferably in Business, Finance, Accounting, or any related course
• 2-3 years of mortgage experience in US mortgage loan originations .
• Experience in reviewing and analyzing US Financial Documents such as Title, Homeowners Insurance/Flood, Appraisal, etc.
• Must have had exposure to Quality management, Production management, work allocation, prioritization, exception handling, and process documentation
• Thorough understanding of all stages of mortgage originations life cycle.
• Working knowledge of major US Mortgage Regulations.
• Good MS Excel skills
• Demonstrates excellent analytical skills with attention to detail, quickly grasping and retaining mortgage concepts.
• Possesses strong communication skills and effective time management, with flexibility and adaptability to changes.
• Excels in collaboration and teamwork, handling exceptions and providing subject matter expertise.
• Willing to work across US, Asia, and EMEA shifts, challenging the status quo when necessary.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.