Mortgage Processing Manager

Posted 4 Days Ago
Be an Early Applicant
3 Locations
In-Office
Mid level
Fintech • Payments • Analytics • Financial Services
Outstanding Value ~ Exceptional Service
The Role
Leads daily mortgage processing and servicing operations, provides direction to processing staff, improves workflows, ensures employee readiness, trains new hires, supports continuing education, and balances productivity, performance, accuracy, and member service goals.
Summary Generated by Built In

Are you passionate about making a real impact in people's lives? CoVantage Credit Union is seeking a talented individual to lead our Mortgage Processing team, ensuring seamless transactions for our members. You'll work hands on with a great group of people when you join our team as a full time Mortgage Processing Manager and help drive our mission forward and help shape our members' futures!

As a CoVantage team member, you’ll receive a 401k employer match of up to 200%, a bonus of annual salary up to 8%, a generous employer HSA contribution, and paid time off for community service.

Job Duties:

  • Participate in all daily functions related to mortgage processing and servicing, while providing general leadership and direction to Mortgage Processing staff
  • Work with the mortgage management team to identify process improvements and implement approved changes
  • Ensure Mortgage Loan Processors have the necessary skills, knowledge, and tools to provide members with quality, professional service
  • Act as the primary trainer for new staff and lead continuing education for the Mortgage Loan Processors
  • Find a successful balance between achieving individual productivity, job performance, and service goals while maintaining a positive, team-based experience

Qualifications:

  • Minimum 3 years' experience working as a Mortgage Loan Processor or mortgage or related position 
  • Have a strong working knowledge of Microsoft Office and Windows software programs
  • Have strong written and verbal communication skills with the ability to work in direct, professional contact with a wide variety of people
  • Are able to organize and prioritize duties, while working accurately under pressure
  • Have above average accuracy and attention to detail

Depending on qualifications and experience of applicants, CoVantage may elect to modify this position, including pay and/or title, without reposting the opportunity.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Minimum 3 years of experience as a Mortgage Loan Processor or in a mortgage-related position
  • Strong working knowledge of Microsoft Office and Windows software programs
  • Strong written and verbal communication skills
  • Ability to work professionally with a wide variety of people
  • Ability to organize and prioritize duties while working accurately under pressure
  • Above-average accuracy and attention to detail

CoVantage Credit Union Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CoVantage Credit Union and has not been reviewed or approved by CoVantage Credit Union.

  • Retirement Support A very strong employer 401(k) match begins shortly after hire, materially boosting long‑term savings. This stands out as a core component of total rewards.
  • Strong & Reliable Incentives Annual incentive opportunities tied to company and individual outcomes add meaningful upside to cash compensation. The program is consistently highlighted as part of the package.
  • Leave & Time Off Breadth Paid vacation, sick time, holidays, a birthday day, and paid volunteer time create a broad time‑off offering. These predictable days off complement core pay elements.

CoVantage Credit Union Insights

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The Company
HQ: Antigo, WI
311 Employees
Year Founded: 1953

What We Do

Our mission is to welcome all regardless of wealth; provide outstanding value and exceptional service; work with members experiencing financial challenge; and remain financially strong. CoVantage Credit Union came into business in 1953. From the beginning, CoVantage has been member-owned and operated, with a philosophy of doing business for "people-not-profit" that still holds true today. Over the years, we’ve grown significantly, with over 500 employees in 24 locations serving 180,000+ members! Our culture sets us apart from the rest. We start by hiring the best people and present them with exciting challenges and growth opportunities. Our employees go beyond handling financial matters. They give back to our Wisconsin and upper Michigan charter-area communities by promoting financial literacy to students and adults, and by volunteering for civic groups, school events, and more. Employees are eligible for bonus pay of 4% or more per year based on role. The bonus is based on wages paid from Jan. 1 through Dec. 31 of the previous year. The percentage received is based on the overall financial performance of CoVantage and individual employee performance. Eligible employees can participate in health and dental insurance. There are three different health insurance options to choose from, along with Health Savings Account and Flexible Spending Account options that potentially include generous employer contributions! Additional benefits include: -A generous 401(k) employer match of up to 200% -Paid vacation plus paid sick leave every year for eligible employees -Paid holidays and your birthday off with pay -Plus, paid time off to volunteer in your community! If this sounds like an organization you would be proud to work for, we want you. We'll give you a chance to grow and an opportunity to serve. To learn more, visit www.covantagecu.org/careers.

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