Qualified candidates will possess solid organizational, critical thinking, and time management skills as well as the ability to multitask and utilize available tools to accomplish tasks in a fast-paced environment with a high degree of accuracy and professionalism. The candidate must have a working knowledge of all mortgage compliance regulations, investor guidelines and agency guidelines. Mortgage Operations Specialist will serve as a floater, providing coverage and support across various roles within the department.
Responsibilities:
- Must demonstrate knowledge of the Loan Estimate/Closing Disclosure including dates, APR/Non-APR fields to ensure compliance with regulations.
- Monitor pipelines and work with staff to ensure timely delivery and accuracy of fees.
- Comply with credit union policies and federal, state and other governmental rules and regulations for multiple states.
- Communicate with production and operations teams, including Loan Officers, Processors and other departments as necessary to confirm that disclosures are appropriate and give feedback when modifications are required.
- Reviewing applications to ensure that all the relevant paperwork has been submitted.
- Submit vendor requests such as verification of employments, title orders, condo orders, credit verifications, etc.
- Review title commitment for accuracy, liens, judgments, and easements to verify no issues with lien superiority.
- Review sales contract, PMI certificates, lock confirmations, and underwriting approvals for accuracy and verify data entered in Encompass.
- Verifies accuracy of hazard and flood insurance, property tax amounts and due dates for prepaid and escrow accounts.
- Review the closing loan package for accuracy. All documents must meet compliance requirements. Knowledge of RESPA is critical to ensure the right of rescission and closing date compliance is followed.
- Post-Closing- complete the UCD with Fannie/Freddie. Send collateral package to investor or book loan with sub-servicer. Coordinate the post-closing review and upload all pre-purchase packages to investor within 1 day of funding or sooner depending on lock expirations. Review and satisfy all investor pre-purchase conditions timely. Complete internal purchase advise logging for all investor purchased loans.
- Address any errors or missing information in the loan package and coordinate with relevant parties to obtain necessary corrections.
- Handle and track any documents that come in after the initial closing, such as recorded mortgages or final title policies.
- Maintain accurate records of all transactions. Document Encompass with all loan conversations regarding the loan.
Education:
High School Diploma or GED is required.
2+ year college degree is preferred.
Experience:
- 2+ years of mortgage disclosing or closing experience preferred
- Experience with Encompass preferred.
- Knowledge of Construction Loans preferred.
- Processing experience preferred.
Skills Required
- Working knowledge of mortgage compliance regulations, investor guidelines, and agency guidelines
- Knowledge of Loan Estimate and Closing Disclosure fields, dates, APR/Non-APR compliance
- Knowledge of RESPA, right of rescission, and closing date compliance
- High School Diploma or GED
- Strong organizational, critical thinking, time management, and multitasking skills
- 2+ years mortgage disclosing or closing experience
- Experience with Encompass
- 2+ year college degree
- Knowledge of Construction Loans
- Processing experience in mortgage operations
What We Do
Founded in 1951 and formerly known as Clark County Credit Union, Create Credit Union is a not-for-profit financial institution serving over 60,000 members. Based in Southern Nevada, the organization manages over $1.5 billion in assets and offers a variety of financial products, including competitive auto loans, mortgage solutions, digital banking services, and high-yield checking to help members build solid financial futures.








