Mortgage Operations Internship

Posted 11 Days Ago
Be an Early Applicant
Newark, OH, USA
Hybrid
Internship
Fintech • Software • Financial Services
The Role
Supports mortgage operations through workflow documentation, milestone tracking, Excel and Encompass reporting, basic data analysis, dashboards, presentations, compliance activities, and a guided process improvement project. Collaborates across the bank, presents results, completes training, and develops knowledge of banking operations and risk management.
Summary Generated by Built In

RESPONSIBILITIES   #Ll-Hybrid *Not eligible for sponsorship* 

  • Support mortgage operations projects by helping document workflows, track milestones and contribute to process improvement initiatives.
  • Perform basic data analysis using Excel or Encompass reports to identify trends, exceptions, and operational bottlenecks.
  • Collaborate with team members to prepare summaries, dashboards, or presentations that support decision-making and operational transparency.
  • Run a small-scale process improvement project, such as streamlining a document tracking workflow or improving a reporting template, with guidance from team leads.
  • Takes initiative to learn about Park brand, culture, and history.
  • Develops an understanding of department operations, processes, procedures, and performance standards.
  • Contributes to projects and daily work in assigned banking department.
  • Presents project results to appropriate audience as requested.
  • Networks with other associates, leaders, and executives across the bank to develop strong relationships.
  • Completes required trainings in a timely manner and seeks out additional learning and development opportunities.
  • Participates in end of term performance reviews and provides detailed feedback on their experience, including suggestions for improvement.
  • Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
  • Deliver a consistent, high level of service within our Serving More standards.
  • Other duties as assigned.

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE

  • High School Diploma or equivalent required.
  • Must be currently pursuing an undergraduate degree in a relative area of study at a college or university.
  • Experience with Microsoft Excel and basic data analysis skills.
  • Soft Skills: Strong attention to detail, analytical thinking, effective communication skills, initiative and curiosity as well as time management and organization.

SCHEDULE

Typical office hours are Monday - Friday from 8:00a-5:00p. This position a full-time and expected 40 hours/week.  Hybrid workplace schedule with on-site expectation Monday, Wednesday and Friday, remote on Tuesday and Thursday.  Office located in downtown Newark, Ohio at our Alford Building. 

Qualifications Education Required High School or better. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • High school diploma or equivalent
  • Currently pursuing an undergraduate degree in a related field at a college or university
  • Experience with Microsoft Excel and basic data analysis skills
  • Strong attention to detail
  • Analytical thinking
  • Effective communication skills
  • Initiative and curiosity
  • Time management and organizational skills

Park National Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Park National Bank and has not been reviewed or approved by Park National Bank.

  • Retirement Support — A two-track retirement program combines an employer-funded pension with a matched stock ownership plan, an uncommon design that enhances long-term security. Plan materials highlight employer-paid pension credits alongside matching contributions to the KSOP.
  • Healthcare Strength — Health coverage offers multiple medical options with the employer bearing most premium costs, plus dental and vision, and preventive care fully covered. This breadth positions core health benefits as a meaningful component of total rewards.
  • Leave & Time Off Breadth — Paid time off includes vacation that scales with service, a robust holiday schedule, and paid leaves for childbirth, parental caregiving, and military duty. Long-term disability coverage is included for full-time associates.

Park National Bank Insights

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The Company
HQ: Newark, Ohio
1,270 Employees
Year Founded: 1908

What We Do

Banking is about relationships more than money. We’re a family of successful community banking teams led by strong, local leadership. We connect the convenience and resources of a national bank with hands-on, personalized service. Our commitment to serving with integrity and reliability has led to relationships that last generations. Our size and strength give customers flexible, banking options and convenience with extensive branch and ATM coverage. A wide variety of secure digital services help people manage their money anytime, anywhere. We want customers to bank the way they want and benefit from accounts that work for them. Whether it’s a home or vehicle loan, business loan or line of credit, our customer’s financial goals are our priority. At our core, we’re a community bank. From personal connections to large-scale partnerships, we work hand-in-hand to positively impact our communities, one customer at a time. THE ASSOCIATE EXPERIENCE: At Park, banking is about more than money, and your job is more than the work you do. Experience a career that ignites your passion to serve, unlocks your potential to grow and fuels the life you want to build for yourself and those you love. This is the official page for Park National Bank, headquartered in Newark, OH. Member FDIC. Equal Housing Lender

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