The Role
Implements enterprise monitoring use cases under senior guidance, supports data onboarding, configures and tunes dashboards, alerts, and monitoring rules, and assists with incident workflow alignment. The role participates in troubleshooting, operational support, monitoring coverage validation, documentation, and issue escalation through ITSM channels.
Summary Generated by Built In
Who we are:
Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call “The Makpar Way,” we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people.
Our Mission: We solve complex problems for the Federal government to accelerate access to citizen services.
When it comes to excellence, we deliver. Learn more about our employer brand at makpar.com/careers.
Makpar has an exciting opportunity for a Monitoring Platform Engineer (Mid-Level) to join our growing team. In this role, you will implement monitoring use cases under senior direction and support data onboarding, alert configuration, and incident workflow alignment.
Role Specific Duties/ Role Responsibilities:
- Implement monitoring use cases under senior direction.
- Support data onboarding, alert configuration, incident workflow alignment, and documentation updates.
- Participate in troubleshooting and operational support activities.
- Assist in the configuration and tuning of dashboards, alerts, and monitoring rules under senior guidance.
- Collaborate with team members to validate monitoring coverage across supported systems.
- Escalate and track unresolved issues through appropriate ITSM channels.
Required Qualifications:
- Minimum 3-5 years of experience supporting monitoring or infrastructure management solutions.
- Bachelor's degree or equivalent experience.
- Basic understanding of enterprise monitoring or observability tools (e.g., Splunk, DataDog, AppDynamics, or equivalent).
- Strong attention to detail and willingness to learn platform-specific tools and processes.
- Effective written communication skills for documentation and status reporting.
Additional Qualifications as per contract/client (Optional or Preferred):
- Familiarity with enterprise monitoring platforms and incident management workflows.
Benefits:
At Makpar Corporation we understand that we all need to balance work and life – that is why we have a great benefits package, excellent training and career development opportunities, flexible work schedules along with a generous compensation package. At Makpar, we believe in keeping our employees happy, healthy and engaged. We pride ourselves in providing outstanding benefits, creating environments where employees are encouraged to be themselves, collaborate, and be inquisitive in order to achieve goals.
Start your career today and be a part of something meaningful!
Makpar is an Equal Opportunity Employer.
Skills Required
- 3-5 years of experience supporting monitoring or infrastructure management solutions
- Bachelor's degree or equivalent experience
- Basic understanding of enterprise monitoring or observability tools such as Splunk, Datadog, or AppDynamics
- Strong attention to detail and willingness to learn platform-specific tools and processes
- Effective written communication skills for documentation and status reporting
- Familiarity with enterprise monitoring platforms and incident management workflows
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The Company
What We Do
Makpar provides high level strategic and project management services based on over 10 years of experience in customer focused, cutting edge technology in product development, big data and analytics. With a principal office in Loudon County, Virginia, we have access to the best and the brightest people in the industry who have a passion for helping our clients. Our highly experienced consultants will work on your most pressing challenges day in and day out and will deliver results that will delight you. We value integrity, honesty, and open communications in all our dealings. We continually strive to improve ourselves through soliciting feedback and evaluating our results against the best in the industry.
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