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Makpar
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The Program Support Technician will provide administrative and technical support for the Enterprise Service Desk. They will manage support requests, assist with equipment disposal, create and update project reports, maintain form inventory, troubleshoot and provide configuration assistance, communicate outages, and follow-up on resolved incidents.
Makpar is seeking an experienced AI Solution Architect to lead the AI solution architecture and strategy, address client business problems, and expand the company's AI capability. This full-time position requires practical experience, AI thought leadership, and the ability to bridge complex business challenges with innovative AI solutions.
As a Tier 2 Service Desk Specialist at Makpar, you will provide on-site support to end users, diagnose and resolve technical problems, respond to tickets, and ensure timely resolutions while meeting SLAs. This full-time, hourly position requires expertise in Microsoft network, Active Directory, and ITIL certification.
Makpar is seeking a Tier 2 Service Desk Specialist to provide on-site support, diagnose technical problems, update and resolve tickets, and offer second-tier support for applications and hardware issues. Required certifications include Microsoft Office Specialist and ITIL, with at least 2 years of desk-side support experience.
Makpar is seeking an experienced Senior Proposal Technical Writer to plan, write, and deliver technical content for proposals submitted in response to Government solicitations.