Monitor

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Provides monitoring services to residents in a 24-hour single room occupancy supported residential setting. The Monitor is responsible for ensuring the safety of the facility and its residents. The Monitor is also responsible for performing light cleaning duties. As part of Centerstone team-oriented philosophy, the Monitor is expected to actively participate in variety of cross-functional teams and performance improvement initiatives.

Work Shift: Thursday-Monday 12a-8a. (midnights)

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensures all doors in building are safe and secure at all times
• Greets clients and visitors arriving at Theodoro Place. Ensures all visitors sign-in and are escorted at all times while in the building.
• Provides verbal shift report at end of shift to incoming staff member to ensure communication of all relevant information (i.e. safety/alarm concerns, presence of visitors in building, changes in on-call staff/protocol, etc.).
• Performs light cleaning duties as assigned by Team Leader or designee (i.e. mopping, vacuuming, dusting, emptying trash, wiping/disinfecting hard surfaces).
• Presents relevant information for the purpose of assuring quality of care, gaining feedback, and planning changes in provision of personal growth-based services. Identifies and reports all Critical Incidents according to Centerstone policy. Demonstrates an ability to manage crisis situations, including danger to self and others, to ensure the safety and stabilization of clients and to make appropriate referrals/linkages when clinically indicated. Does not leave crisis situation until client is in a safe environment or crisis is resolved.
• Provides a timely and helpful response to any client or colleague requesting assistance.
• Reports any suspected violations of these rules and regulations as well as any actions that are believed to be unethical, illegal or that represent professional misconduct. 
• Utilizes supervisor, clinical on-call and Ethics Review team appropriately and when indicated/required
• Attends and actively participates in appropriate or required staff meetings, whether program, organization-wide, or ad hoc. Utilizes meetings to offer creative solutions and promote client personal growth.
• Meets monthly at a minimum for supervision with supervisor. Utilizes supervision to identify strategies/solutions to support client personal growth, meet client needs, organize time, set priorities, maximize productivity/service to clients and improve quality of services and documentation. Comes to supervision prepared to address performance and development goals.
• Demonstrates basic knowledge, understanding and values of cultural, racial, and gender differences, and other issues related to mental health personal growth and substance use personal growth. Recognizes the personal growth potential and needs of individuals with emotional disorders, mental illness, and/or addictive disorders or co-occurring disorders (e.g. developmental disabilities, physical disabilities, personality disorders, trauma, brain injury, etc.).

• When requested by Centerstone, participates in community and/or Centerstone events to educate community members on issues of mental health, personal growth, and substance use, as well as the availability of prevention and personal growth resources.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Knowledge of guidelines for confidentiality
• Knowledge of applicable regulatory guidelines and codes, agency policies and procedures, and Federal and state laws pertaining to position
• Skill in customer service techniques
• Skill in establishing and maintaining interpersonal relationships with clients and staff
• Skill in problem-solving
• Skill in identifying and prioritizing job tasks

• Skill in applying non-violent crisis intervention techniques and maintaining personal safety

QUALIFICATIONS

Education Level

Must be at least 21 years of age.

Years of Experience

N/A

Certification/Licensure 

N/A

PHYSICAL REQUIREMENTS

Standing – 20%

Sitting – 80%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Full time

Pay Range:

$13.60--$19.05

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.