JOB SUMMARY
The Golden State Residential Reentry Center (RRC) is a federally funded community confinement program operated in partnership with the Federal Bureau of Prisons (FBOP) and Turning Point. The RRC provides structured, supportive services to individuals transitioning from incarceration back into the community. Through individualized reentry planning, the program promotes accountability, employment readiness, financial stability, substance abuse education, and community reintegration. The co-ed facility accommodates up to 40 adult residents in custody and supervises up to 20 individuals on Home Confinement through GPS monitoring.
The Monitor II plays a vital role in ensuring the safety, accountability, and compliance of residents at the Golden State Residential Reentry Center (RRC). Reporting to the Program Director, this position is responsible for supervising residents both onsite and on home confinement, conducting security checks, documenting incidents, and performing substance testing and facility searches. The role demands strong observational skills, sound judgment, and the ability to respond swiftly in emergencies. Proficiency in documentation, adherence to federal standards, and collaboration with team members are essential to maintaining program integrity and supporting successful community reintegration.
ESSENTIAL JOB RESPONSIBILITIES
- Monitor Federal Bureau of Prisons (FBOP) adults in custody residents located at the RRC and on home confinement.
- Collaborate with the Program Director and team to support resident accountability and successful reentry.
- Maintain professional boundaries and confidentiality in accordance with FBOP standards of employee conduct and Turning Point policies.
- Consistently monitor electronic equipment (GPS-device) locations and maintain telephone communications with residents on home confinement to ensure compliance with schedules, expectations, and guidelines as outlined in the RRC Statement of Work.
- Complete multiple security checks throughout shifts including walking the perimeter, monitoring the grounds, room checks, rounds, counts, and facility inspections and document on appropriate forms.
- Respond promptly to phone calls, visitors, and resident arrivals.
- Verify the identity of all residents, staff, and visitors prior to granting entry to the facility.
- Confirm that each visitor has a legitimate and authorized reason for entry, in accordance with RRC security protocols and FBOP standards.
- Ensure all residents, visitors, and non-authorized personnel sign in and out of the facility to maintain accountability and accurate records of facility access.
- Maintain detailed records and report all incidents and rule violations to uphold accountability and meet FBOP and RRC compliance requirements.
- Perform filing and other general office duties.
- Perform urine testing including specimen collection, processing, and proper documentation in accordance with RRC & FBOP Urinalysis Procedures.
- Conduct resident alcohol testing utilizing a properly calibrated Evidential Breath Measurement Device (EBMD) for alcohol testing.
- Conduct random facility and personal searches including resident vehicles, lockers, belongings, and pat-downs.
- Remain flexible and adaptable to changes in workload and assignments.
- Will think and act quickly and efficiently in emergencies.
- Will drive on Agency business.
- Physical presence at the program is required.
ESSENTIAL JOB REQUIREMENTS
- High school diploma or equivalent.
- One (1) year monitor experience working with the Federal Bureau of Prisons (FBOP) or California Department of Corrections and Rehabilitation (CDCR), and/or similar justice-involved population in a community confinement or correctional facility is preferred.
- Adhere to HIPAA regulations and agency protocols for handling Protected Health Information (PHI) and Personally Identifiable Information (PII), ensuring confidentiality and data security.
- Ability to work effectively and professionally with staff and program participants.
- Ability to maintain professional boundaries and exercise sound judgement in high-pressure or emotionally charged situations.
- Ability to work with individuals and staff members of diverse cultural backgrounds.
- Type accurately at speeds necessary for successful job performance.
- Ability to handle multiple priorities in an organized and efficient manner.
- Understand and follow oral and written instructions.
- Perform work effectively despite frequent interruptions and pressure of multiple deadlines.
- Ability to use tact, patience, and courtesy when working with others.
- Demonstrate proficiency in documenting and reporting resident incidents, rule violations, communications, behaviors, and facility events in accordance with FBOP and RRC standards, including the generation of timely incident reports.
- Operate modern office equipment, including computer equipment and specialized software applications and programs.
- CPR and emergency first aid certification is preferred.
- Basic, computer skills in Office 365, Teams, Zoom and other communication/meeting platforms.
- Possess a valid driver’s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.
- Ability to pass a pre-employment criminal background check.
- Ability to pass pre-employment physical, drug screen, and TB test & ability to successfully complete all required annual re-testing thereafter.
COMPANY BENEFITS
- Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
- Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program
- On the job training including paid professional development and career development
- Rewarding work environment with excellent opportunities for career growth
- Meaningful relationships with your co-workers and the individuals we serve
- Family-oriented environment
- Mileage reimbursement for travel
We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.
Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.
Skills Required
- High school diploma or equivalent.
- One year of monitor experience with the Federal Bureau of Prisons, California Department of Corrections and Rehabilitation, or a similar justice-involved population in community confinement or corrections.
- Compliance with HIPAA regulations and agency protocols for protecting PHI and PII.
- Ability to work effectively and professionally with staff and program participants.
- Ability to maintain professional boundaries and exercise sound judgment in high-pressure or emotionally charged situations.
- Ability to work with individuals and staff from diverse cultural backgrounds.
- Accurate typing at speeds necessary for successful job performance.
- Ability to manage multiple priorities in an organized and efficient manner.
- Ability to understand and follow oral and written instructions.
- Ability to work effectively despite interruptions and multiple deadlines.
- Tact, patience, and courtesy when working with others.
- Proficiency documenting and reporting incidents, rule violations, communications, behaviors, and facility events, including timely incident reports.
- Ability to operate modern office equipment, computers, and specialized software applications.
- CPR and emergency first aid certification.
- Basic computer skills in Office 365, Teams, Zoom, and other communication platforms.
- Valid driver's license, dependable insured transportation, lawful operation, and agency insurer authorization.
- Ability to pass a pre-employment criminal background check.
- Ability to pass pre-employment physical, drug screening, and TB testing, including required annual retesting.
What We Do
Turning Point of Central California, Inc. is a California nonprofit providing behavioral and mental-health care, substance-use and recovery services, residential treatment, housing assistance, children’s services, employment support, and community-corrections and forensic mental-health programs. Its mission is to create public benefit by helping people develop the skills, motivation, and resources needed to become productive, healthy members of society. It serves clients across California.
