Sr Account Manager

Posted 10 Days Ago
Be an Early Applicant
Hiring Remotely in Singapore, SGP
In-Office or Remote
Entry level
Cloud • Hardware • Internet of Things • Other • Software • Utilities
Ciena is a networking systems, services, and software company.
The Role
Lead regional partner sales for Ciena’s Global Connectivity Network business by developing demand and business plans, creating go-to-market models, advocating for customers, managing forecasts, coordinating sales teams, and expanding new and existing business. The role requires strong industry relationships, financial judgment, communication, competitive insight, and expertise in MOFN sales and optical networking technologies.
Summary Generated by Built In

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Your Role:

As a Sales Manager, you will play a critical role in developing and managing business within the regional GCN Partner sales vertical. This role involves winning new business within Ciena’s Global Partner Community and expanding opportunities within the existing footprint.

Key Responsibilities:

  • Regional GCN Demand and Execution Plan: Develop and execute strategic plans to drive demand in the region.

  • Business Planning: Accountable for short, medium, and long-term business plans to achieve financial performance objectives.

  • Innovative Go-to-Market Models: Drive creative market models, including MOFN variants, management models, and advanced service offers.

  • Customer Advocacy: Represent customer needs within CIENA, ensuring necessary product features, delivery dates, and pricing are met.

  • Forecasting & Execution: Ensure SalesForce forecast accuracy and execution against plans.

  • Internal Coordination: Align strategies with Direct GCN Sales Teams and International SP Sales Teams.

  • Integrity: always be respectful to our customer and colleagues and commit to Ciena’s mission to succeed in the right way.

  • Core Values: Champion CIENA’s core values across teams and business operations.

Your Skills:

  • Strategic Thinking and Business Planning: Ability to define short, medium-, and long-term business plans aligned with regional and global strategies.

  • Relationship Building: Exceptional relationship building skills collaboration, influence, and driving demand across customers and the regional markets.

  • Financial Acumen: Strong financial accuracy, judgment and forecasting skills

  • Communication: Excellent communication skills, capable of engaging with all levels of the customer and internal organizations.

  • Industry Leadership: Act as a CIENA trusted advisor and thought leader in the GCN regional Market.

Your Experience

  • Industry Expertise: Deep knowledge, influence, and network within the GCN industry community.

  • Competitive Insight: Advanced awareness of the competitive landscape and industry trends.

  • Proven Success: A track record of overachieving in an MOFN sales role.

  • Technical Proficiency: Technical background in optical networking, especially 6500/waveserver. Knowledge of network engineering and sales engineering roles is a plus.

  • Carrier Experience: Experience working within a carrier, particularly with Hyperscaler customers, is advantageous.

Why You’ll Love Working Here:

At CIENA, you'll be part of a diverse and inclusive team that values your ideas and contributions. We offer competitive compensation, professional growth opportunities, and a collaborative work environment where innovation thrives. Join us and be a driving force in shaping the future of our industry.

#LI-SG1


At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Skills Required

  • Deep knowledge, influence, and network within the GCN industry community
  • Advanced awareness of the competitive landscape and industry trends
  • Track record of overachieving in an MOFN sales role
  • Technical background in optical networking, especially Ciena 6500 and Waveserver
  • Strategic thinking and short-, medium-, and long-term business planning
  • Exceptional relationship-building, collaboration, and influencing skills
  • Strong financial accuracy, judgment, and forecasting skills
  • Excellent communication skills with customers and internal organizations
  • Knowledge of network engineering and sales engineering roles
  • Experience working within a carrier, particularly with hyperscaler customers

Ciena Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.

  • Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
  • Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
  • Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.

Ciena Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Hanover, MD
9,561 Employees
Year Founded: 1992

What We Do

Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f

Why Work With Us

We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.

Gallery

Gallery

Similar Jobs

RevX Logo RevX

Account Manager

Marketing Tech
Remote
SGP
92 Employees

NVIDIA Logo NVIDIA

Account Manager

Artificial Intelligence • Computer Vision • Hardware • Robotics • Metaverse
In-Office or Remote
Singapore, SGP
21960 Employees

RevX Logo RevX

Account Manager

Marketing Tech
Remote
SGP
92 Employees

Have Halal, Will Travel Logo Have Halal, Will Travel

Account Manager

Digital Media • News + Entertainment • Travel • Hospitality
Remote
SGP
21 Employees
25K-57K Annually

Similar Companies Hiring

Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Revel Thumbnail
Aerospace • Hardware • Robotics • Software
Marina Del Rey, California
60 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
30 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account