At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
Role Purpose
To support, operate and enhance Modern Workplace platforms, ensuring secure, efficient and user‑focused digital experiences across Microsoft 365 and endpoint services.
Key Responsibilities
Operate and support Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive.
Manage Intune device provisioning, compliance, configuration and application deployment.
Support Windows Autopilot deployment and optimise ESP reliability.
Administer Entra ID including Conditional Access, MFA and identity lifecycle workflows.
Troubleshoot Modern Workplace issues raised via the helpdesk and deliver high‑quality support.
Maintain endpoint and identity governance models to ensure security and compliance.
Create and maintain documentation for users and support teams.
Collaborate with teams across the organisation to improve digital experience.
Essential Skills & Experience
Strong Microsoft 365 knowledge (Exchange Online, SharePoint, Teams, Entra ID).
Intune device management experience, including Windows 11 support.
Understanding of Conditional Access, MFA, compliance and identity governance.
PowerShell scripting experience for automation and operational improvements.
Strong communication and troubleshooting skills.
Ability to work in dynamic environments, prioritising effectively.
Desirable
Experience with Microsoft Defender security capabilities.
Familiarity with Purview DLP, labeling or governance models.
Understanding of enterprise‑grade Windows update and device lifecycle strategies.
Exposure to automation using Graph API.
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Skills Required
- Strong Microsoft 365 knowledge (Exchange Online, SharePoint, Teams, Entra ID)
- Intune device management experience, including Windows 11 support
- Understanding of Conditional Access, MFA, compliance and identity governance
- PowerShell scripting experience for automation and operational improvements
- Strong communication and troubleshooting skills
- Ability to work in dynamic environments, prioritising effectively
- Experience with Microsoft Defender security capabilities
- Familiarity with Purview DLP, labeling or governance models
- Understanding of enterprise-grade Windows update and device lifecycle strategies
- Exposure to automation using Graph API
What We Do
At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people’s lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow. Our two specialist business areas, Digital Services and the Workday Practice, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.
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