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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st Shift (United States of America)Please review the following job description:
Primary Outcome: Role is expected to reduce manual operational work through automation, standardization, reusable tooling, and measurable improvements in deployment speed, support efficiency, compliance, and user experience.Delivery Model: Expectation for Agile delivery, user stories, acceptance criteria, sprint participation, backlog grooming, demos, and operational handoff.
Responsibilities
Automation and Tool Development: Design, build, and maintain scripts, tools, workflows, and integrations that automate Modern Workplace operations, including endpoint management, application deployment, provisioning, remediation, reporting, and user self-service capabilities.
API and Platform Integration: Develop integrations using Microsoft Graph, Intune, Entra ID, Windows 365, ServiceNow, Azure Automation, Power Platform, and related APIs to streamline operational processes and reduce manual work.
Endpoint Engineering: Develop and maintain automation for Intune policies, compliance baselines, configuration profiles, application packaging, Autopilot workflows, update rings, and device remediation actions across Windows and macOS environments.
Digital Experience and Self-Healing: Build proactive remediation, telemetry-driven alerting, and self-healing capabilities using tools such as NexThink, Intune remediation scripts, PowerShell, Azure Functions, Logic Apps, or other automation platforms.
DevOps Delivery: Use Azure DevOps or GitHub for backlog management, source control, branching, pull requests, CI/CD pipelines, release documentation, and repeatable deployment of Modern Workplace solutions.
Testing and Validation Automation: Create automated validation routines for OS updates, application deployments, Intune policy changes, W365 provisioning, and user experience checks before production rollout.
AI and Copilot Enablement: Contribute to AI-enabled workplace solutions, including Copilot agent governance, prompt/workflow automation, usage reporting, and controlled adoption of AI tools within the Modern Workplace environment.
Required Skills
Five years of related experience in the following areas:
Strong PowerShell scripting experience, including advanced functions, modules, error handling, logging, and secure credential handling.
Experience with Microsoft Graph API, REST APIs, JSON, OAuth/app registrations, and automation against Microsoft 365, Intune, Entra ID, and Windows 365 services.
Hands-on experience with Azure Automation, Azure Functions, Logic Apps, Power Automate, Power Apps, or similar workflow and automation services.
Familiarity with Git-based development practices, Azure DevOps or GitHub, work item management, pipelines, release controls, and documentation standards.
Understanding of endpoint management concepts including Autopilot, compliance policies, configuration profiles, security baselines, update rings, application packaging, and remediation scripts.
Experience supporting Windows 365 Cloud PC, AVD, or virtual desktop modernization initiatives, including image strategy, application inventory, migration planning, and user transition support.
Knowledge of macOS management with Jamf Pro and Apple Business Manager is preferred.
Experience with Digital Employee Experience tooling, such as NexThink, for telemetry, proactive remediation, dashboards, and end-user experience improvement is preferred.
Ability to translate operational pain points into reusable engineering solutions, documented standards, and measurable outcomes.
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Skills Required
- Five years of related experience
- Strong PowerShell scripting including advanced functions, modules, error handling, logging, and secure credential handling
- Experience with Microsoft Graph API, REST APIs, JSON, OAuth/app registrations, and automation against Microsoft 365, Intune, Entra ID, and Windows 365
- Hands-on experience with Azure Automation, Azure Functions, Logic Apps, Power Automate, or Power Apps
- Familiarity with Git-based development practices, Azure DevOps or GitHub, work item management, pipelines, and release controls
- Understanding of endpoint management concepts including Autopilot, compliance policies, configuration profiles, security baselines, update rings, application packaging, and remediation scripts
- Experience supporting Windows 365 Cloud PC, AVD, or virtual desktop modernization initiatives
- Ability to translate operational pain points into reusable engineering solutions, documented standards, and measurable outcomes
- Knowledge of macOS management with Jamf Pro and Apple Business Manager
- Experience with Digital Employee Experience tooling such as NexThink
CRC Insurance Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CRC Insurance Services and has not been reviewed or approved by CRC Insurance Services.
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Leave & Time Off Breadth — Time off is described as generous, with paid holidays, vacation, sick days, and new parent leave offered. PTO and well‑being hours are often highlighted as standouts.
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Retirement Support — Retirement support includes a 401(k) plan with a company match and tax‑advantaged savings accounts. Feedback suggests these elements provide steady long‑term value.
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Strong & Reliable Incentives — Bonuses, including year‑end awards and incentive pay in some roles, are presented as a meaningful part of total compensation. Feedback suggests production‑linked roles can realize notable bonus upside.
CRC Insurance Services Insights
What We Do
CRC Group is one of the largest wholesale insurance distributors in the U.S. CRC Group consists of three divisions, Commercial Solutions, Group & Individual Solutions, and Specialty Programs. The CRC Group family of brands includes CRC, TAPCO, Insurisk, CRC Programs, 5Star, The ABC Program, Negley, Professional Insurance Concepts, Pro-Praxis, SHU, Target, JH Blades, CRC Voluntary Benefits, Ethos Underwriting Services, and Hanleigh. CRC Group’s insurance offerings and practice groups range from commercial property, casualty, professional lines, small business, transportation, environmental, construction, energy, healthcare, hospitality, manufacturing & distribution, public entity, and real estate, to personal lines, disability, voluntary benefits, and more. CRC Group has the largest collection of actionable data in the wholesale business and we are putting it to use to consistently deliver better outcomes and more efficient results for our clients. We leverage data to provide a better client experience through limits benchmarking reports, amendatory endorsements, comparison tools, form review library, and property risk assessment reports. We have unveiled the REDY platform, which uses data and analytics to help clients win. In addition, we offer products exclusively available from CRC Group through our Insurisk brand. Our Claims Advocacy team is another way we strive to enhance the client experience, our dedicated team is ready to assist even after the policy is placed, we are here to help in the event of a difficult claim, as well. These are just some of the ways CRC Group is placing you first.
