Modern Trade Supervisor

Posted 2 Days Ago
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Lagos, NGA
In-Office
Senior level
Beauty
The Role
Supervises modern trade sales and distribution across an assigned territory, managing customer orders, targets, promotions, activations, receivables, complaints, market intelligence, and reporting. Leads and coaches sales teams and merchandisers, ensures POSM deployment and compliance, evaluates customer performance, and recommends strategies to improve volume, value, and business growth.
Summary Generated by Built In
Company Description

 Hello Products is an African healthcare company, based in Lagos, Nigeria.

 A member of Jagal Investments. We develop, manufacture and distribute a range of high

quality personal and home care brands  that support healthier life and safer homes

throughout Africa.

Job Description

  • Responsible for implementing and driving sales and distribution initiatives in the assigned territory.
  • Responsible for Customers Order Management and Sales to achieve Volume and Value Targets.
  • Responsible for sales promotional strategy implementation, execution, and evaluation.
  • Responsible for Customers performance review in Value and Volume as against target
  • Recommend appropriate Strategies to improve sales and achieve customers’ targets.
  • Responsible for handling all Customers complaints and ensure prompt resolution.
  • Gather market intelligence report on competitors’ activities within the assigned Territory.
  • Give feedback to the company on customers’ response to company products and other activities.
  • Execute and supervise all brand and trade activation and support activities in the territory.
  • Ensure timely update on competitors’ activities and report same to the management.
  • Carry out all market activations in the Territory in accordance with the company policy.
  • Responsible for efficient utilisation of company assets in the assigned territory.
  • Manage sales team through accompaniments to enhance performance.
  • Recommend on the job training for the team
  • Participate in the development of training materials for the sales force.
  • Hold regular monthly review meeting with team to develop strategies to grow the business.
  • Prepare Weekly, Monthly, Quarterly and Yearly sales and distribution report according to company standards.

·         Execute promotions e.g. in-store activations to increase shelf off-takes.

  • Manage receivables to mitigate bad debt.
  • Coach and supervise merchandisers to ensure continual improvement in capacity, knowledge, customer service and performance.
  • Ensure deployment of POSM

Qualifications

  • Education: B.Sc. or HND in Business or Social Science Studies
  • Experience: 5 years in FMCG

Additional Information

Eligible candidate should possess the following skills & knowledge:

  • Strong leadership skills
  • Good oral & written communication skills.
  • Negotiation skills.
  • Relationship Management skills
  • Excellent team player and team builder, with good organizational skills.
  • Good marketing skills with excellent knowledge of FMCG.
  • Proficient in Microsoft office suite.
  • Coaching skills.
  • Ability to motivate and enforce compliance
  • Interpersonal skills
  • Ability to work with little or no supervision
  • Ability to work with people of diverse background and ethnicity and race
  • Ability to blend with the organizational culture of the Company

Skills Required

  • B.Sc. or HND in Business or Social Science Studies
  • Five years of experience in FMCG
  • Strong leadership skills
  • Good oral and written communication skills
  • Negotiation skills
  • Relationship management skills
  • Organizational and team-building skills
  • Marketing skills and excellent FMCG knowledge
  • Proficiency in Microsoft Office Suite
  • Coaching skills
  • Ability to motivate and enforce compliance
  • Ability to work independently with little or no supervision
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The Company
153 Employees
Year Founded: 2012

What We Do

Hello Products is a consumer-products company and oral-care brand making friendly products for everyday personal care. Its lineup includes toothpaste, toothbrushes, mouthwash, floss, and breath spray for adults and children, plus deodorant. The company manufactures oral-health products and sells them through major online and offline retailers, including Amazon, Walmart, and Target, serving customers across the United States and beyond.

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