Modern Endpoint Management Expert

Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development.
Arηs Group was acquired by Accenture in July 2024. 

• Centralized management of the large-scale workstation environment (where the number of physical and virtual workstations is counted in thousands)
• Daily workstations environment administration (management, monitoring, troubleshooting)
• Planning and preparing distribution of operating system images
• Planning and preparing distribution of patches and of applications
• Planning and preparing distribution of GPO/Intune configuration profiles/CSP/OMA-URI
• Performing scripting and configurations distribution
• Troubleshooting workstation configuration issues in cooperation with other ICT working groups and/or our vendor
• Enforcing and monitoring application of the security policies
• Reporting on the configuration standard(s) enforcement and compliance status
• Advising, proposing and implementing proposing possible configuration improvements, changes or upgrades
• Creating, testing and distributing applications and packages
• Monitoring the lifecycle of deployed business applications (licence renewal, applying product updates)
• Monitoring the correct deployment of application in our end-users’ workstations
• Troubleshooting application installation issues 
• Creating new technical documentation for internal use related with Modern Endpoint deployment and configuration;
• Creating new Modern Endpoint related how-to documentation and manuals for our end users;
• Updating the existing documentation to reflect updates and changes
• Other specific duties as assigned by supervisor.

• Bachelor degree plus 8 years of experience.
• Active Security Clearance
• Thorough knowledge of centralized management of the Modern Endpoint Management solutions: Microsoft Intune, Microsoft Configuration Manager/SCCM, Microsoft Defender for Endpoint, Microsoft 365 Apps configuration and deployment, EntraID
• Experience and excellent knowledge of Windows client Operating System
• Experience and excellent knowledge in IT end users' infrastructure
• Experience and excellent knowledge in Windows Autopilot deployment and troubleshooting
• Experience and excellent knowledge in Endpoint Privilege Management (EPM)  and excellent knowledge of IT security standards
• Solid scripting skills in PowerShell
• Excellent knowledge of TCP/IP networking, related services and in monitoring workstations
• Experience with ticketing systems and ITIL based change management, configuration management and release management processes
• Strong analytical and troubleshooting knowledge
• Good organizational and prioritising skills, proactive attitude, team-work spirit, being self-motivated with a strong user orientation
• Good communication skills and ability to cope with fast changing technologies
• Good knowledge of English equal to B2 according to CERF levels
• Management and deployment of endpoint content distribution optimization tools
• Knowledge of third-party patch management tool and tiered security models

At least 1 certifications among:

• Microsoft 365 Certified- Administrator Expert or an equivalent certification or 5 year’s experience in at similar position above required minimum experience at similar position 

• Microsoft 365 Certified Endpoint Administrator Associate or an equivalent certification supported by 3 year’s experience in at similar position above required minimum experience at similar position