The Mobile Device Engineer supports SEC ISS contract operations by delivering secure, reliable mobile device services to SEC end users. This role provides end-to-end deployment, provisioning, and configuration of smartphones, tablets, hotspots, and other wireless devices in accordance with SEC mobile policy and federal security requirements. The engineer helps sustain mission operations through effective device management, incident response, and integration with enterprise support workflows. The position also maintains operational readiness through inventory accountability, policy compliance, and timely troubleshooting and restoration of service.
PRIMARY RESPONSIBILITIES
Mobile Device Deployment and Provisioning
- Provide end-to-end deployment support of mobile devices to SEC end users, including fulfillment of SEC-approved requests.
- Provision smartphones, tablets, hotspots, and related wireless services in alignment with contract and SEC direction.
- Prepare and stage mobile devices for user assignment, ensuring baseline configuration and operational readiness.
- Coordinate device setup and handoff activities to support timely onboarding and replacement cycles.
Configuration and Policy Compliance
- Perform initial device configuration and enrollment to conform with current SEC mobile device policy.
- Apply approved configuration baselines, updates, and policy changes to maintain secure and compliant mobile endpoints.
- Validate device compliance with SEC and federal endpoint security requirements, escalating noncompliance as required.
- Maintain accurate configuration records to support continuity of operations and audit readiness.
Incident Resolution and End-User Support
- Troubleshoot and resolve mobile device incidents, including hardware, software, connectivity, and access issues.
- Document actions, updates, and outcomes in the enterprise ticketing workflow to ensure traceability and continuity.
- Prioritize and escalate unresolved incidents in accordance with SEC support processes and service expectations.
- Deliver responsive customer support and clear user communications to minimize disruption to SEC workforce productivity.
Inventory, Asset Control, and Wireless Support
- Perform inventory control for mobile devices and maintain inventory levels as specified by program requirements.
- Track device lifecycle activities including receipt, assignment, transfer, replacement, and decommissioning.
- Support other wireless devices and related services as required by SEC operational needs.
- Assist with reporting and reconciliation of mobile assets, usage, and service status to support accountability and planning.
REQUIRED QUALIFICATIONS
Citizenship/Work Authorization: Must have US Citizenship
Clearance: Ability to obtain and maintain SEC Public Trust (or higher if required).
Education: Bachelors in a relevant field (e.g., Information Technology, Computer Science, Engineering). Additional years of experience may be substituted in lieu of degree.
Experience:
- Minimum 3 years of experience deploying mobile devices, including configuration and troubleshooting in an enterprise environment.
- Experience providing end-user support for mobile and wireless devices in a structured enterprise environment.
- Experience performing inventory control and lifecycle tracking for mobile assets.
- Experience performing troubleshooting and incident resolution for mobile device issues.
Technical Skills:
- End-to-end mobile device deployment and provisioning
- Initial mobile device configuration in accordance with current mobile device policy
- Mobile device inventory control and inventory level maintenance
- Support for wireless devices and related mobile services
- Troubleshooting and incident resolution for mobile device issues
PREFERRED QUALIFICATIONS
- Experience supporting SEC or other federal civilian agency IT service environments.
- Hands-on experience administering Microsoft Intune for mobile endpoint management.
- Hands-on experience supporting Apple iPhone/iPad mobile deployments in enterprise settings.
- Familiarity with federal endpoint security expectations, including zero trust-aligned device compliance practices.
- ITIL-aligned service management experience, including incident, request, and problem workflows.
- Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
- Jamf Certified Technician
- ITIL 4 Foundation
WORK ENVIRONMENT / OTHER
Operational Support: May require participation in on-call or surge support activities depending on operational needs.
Location: On-site at SEC HQ, Washington, DC.
Travel: As required per contract direction.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:May 22, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Skills Required
- Minimum 3 years of experience deploying mobile devices
- Experience providing end-user support for mobile and wireless devices
- Experience performing inventory control and lifecycle tracking
- Ability to obtain and maintain SEC Public Trust clearance
- Bachelors in a relevant field or additional years of experience
Leidos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Leidos and has not been reviewed or approved by Leidos.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple plan options, low office-visit copays in some plans, and access to mental health and wellness support tools. The availability of HSA/FSA options and employer contributions is positioned as a meaningful part of the total package.
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Retirement Support — Retirement benefits are framed as a strong component of total rewards, highlighted by a 401(k) match and immediate vesting in the standard package. The Employee Stock Purchase Plan is also presented as an additional long-term wealth-building feature.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle supports extend beyond core insurance, including wellness programs, fitness-related stipends, and assistance resources. Work flexibility and related perks are also included as part of the broader rewards experience.
Leidos Insights
What We Do
We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.
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