Mobile Developer

Location: Kuala Lumpur, Malaysia

Team: Frontend Department

Role: Mobile Developer (React Native)

Mode: Full-time role

About Respond.io

Founded in Hong Kong in early 2017, Respond.io is a pioneering Business Messaging platform that seamlessly unifies customer communication across instant messaging, web chat, and email. Our excellence has been recognized by G2 and honoured with the SME100 Award, underscoring our rapid growth and innovative solutions. Operating in 127 countries and dominating key markets in LATAM, EMEA, and APAC, we serve an impressive roster of industry-leading clients.

Our workforce is a testament to our global reach, with remote workforce and employees from all around the world, contributing to our diverse and inclusive culture. At Respond.io, we are not just a platform—we are a movement, pushing the boundaries of customer communication for tech-savvy organizations worldwide. Join us, and be part of a team that is shaping the future of business messaging!

Our Culture

At respond.io, we move fast, work smart, and always keep our customers at the heart of what we do. Here’s what we stand for:

• Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value!
• The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast.
• 100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first.
• Be Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward!
• Own It and Support Each Other: We step up, help out, and drive outcomes—together.
• Build Human Connections: Work is better when we trust, care, and celebrate wins together. We’re a team!

Role Description

At Respond.io, Mobile Developer is pivotal to our company’s success. We are seeking a detailed-oriented individual that is ready to be part of our Frontend Team in charge of the app development for our mobile platform. This role is key to advancing our mobile platform's development, focusing intently on enhancing user experience for our mobile users.

In this position, you'll collaborate closely with the Web Development Team, ensuring a unified approach to feature development across platforms. This partnership underscores the mobile team's integral role in delivering comprehensive solutions that align with the Product Team's vision, fostering a cohesive and innovative product ecosystem.

Responsibilities

• Engage in Team Collaboration: Partner with team members to ideate and code robust new features. Ensure writing clear, maintainable code along with comprehensive documentation.
• Optimization and Enhancement: Actively monitor the performance of live applications, identifying opportunities for optimization. Commit to enhancing both the codebase and user experience iteratively.
• Bug Fixing: Prioritize bug identification and resolution to improve application stability and performance.
• Performance Enhancement: Take a proactive approach to optimize application responsiveness and efficiency.
• Interdepartmental Collaboration: Work alongside back-end developers, designers, QA analysts, product managers, and other departments. Aim to deliver solutions that are both well-architected and of high quality.
• Research and Best Practices Advocacy: Conduct research to identify opportunities for process improvement. Champion best practices in software development, including unit testing, continuous integration, and code reviews, to ensure the delivery of high-quality code.

Qualifications

• Experience (2+ years) with React Native Framework: Demonstrable experience building and deploying mobile applications using React Native. This includes understanding the lifecycle of React Native apps, handling user interactions, and integrating with APIs.
• Strong Proficiency in JavaScript/TypeScript: Essential for writing clear and effective code in React Native. Experience with TypeScript is particularly valuable given its growing use in the React ecosystem for adding type safety to JavaScript.
• Experience with Native Mobile Development: Knowledge of iOS and Android development basics (e.g., using Xcode for iOS or Android Studio for Android) can be crucial for debugging and optimizing performance.
• Testing and Debugging Skills: Experience with testing frameworks like Jest and testing libraries like React Native Testing Library for ensuring app quality and reliability.
• Excellent Communication Skills: Oral and verbal command of English with an ability to clearly explain complex ideas.
• Strong Team Player: Nimble and agile team player with the ability to thrive in a fast-paced startup environment together as a team.

Here's what's in for you

• You will be part of a culture that is built on trust, respect, and collaboration, where everyone is valued and feels like they belong
• You will join a diverse team of people from all over the world who are passionate about serving our global customers.
• You will grow more here than you would anywhere else, that is a promise.
• Pizza parties, birthday cakes, social events (Laser tag, go-cart, paintball), you'll always be looking forward to it!
• Beer O'Clock on Fridays? Naah, we have it every day!
• Are you a PlayStation fan? It gets fun when you get to beat your colleague on a FIFA game at the office!
• You'll get to experience a very competitive compensation.
• You'll be covered exclusively on one of the highest medical and dental insurance especially for you.
• Unlimited snacks in our specially dedicated snack room. Oreos, KitKats, Gummy Bears, Chips, Biscuits, Nuts, Snickers ... you name it, we have it.
• Flexible working environment