Job Summary: We are hiring dynamic and customer-focused professionals for the International Voice Process. The role involves handling customer interactions through voice and non-voice channels while delivering excellent customer service and maintaining high-quality standards.
- Engage
with international customers via calls/chats/emails
- Provide
accurate information and resolve queries professionally
- Promote
products, services, and special offers
- Deliver
exceptional customer experience while meeting targets
- Work
efficiently in a fast-paced environment with rotational shifts and night shift
Requirements
Benefits
- 5 Days Working
- 2 Rotational Weekly Offs
- Rotational & Night Shifts
Skills Required
- Graduate in any discipline
- Graduate fresher status
- Excellent spoken English and communication skills
- Good listening and interpersonal skills
- Basic computer knowledge
- Customer-service-oriented approach
- Willingness to work rotational and night shifts
- Availability for two rotational weekly offs
- Immediate joining
- Undergraduate or 12th pass candidates are not eligible
What We Do
2COMS is an India-based recruitment and manpower consultancy that helps organizations meet workforce needs through leadership hiring, general and IT staffing, apprenticeship management, international recruitment, gig workforce solutions, payroll and compliance, and HR technology. The company serves employers across industries while connecting job seekers with domestic and global opportunities through technology-enabled, end-to-end workforce and talent-management services.
