The Role
Hybrid outside sales and field mitigation role serving homeowners after water, mold, or fire damage. Respond to leads, assess and document damage, propose restoration plans, follow up with clients, and perform hands-on mitigation tasks (extraction, demolition, drying equipment setup/removal). Maintain professional appearance and communicate with internal teams to ensure quality service.
Summary Generated by Built In
If you are looking for a fast-paced, hands-on role where you can serve clients in their time of need while developing both operational and client-facing skills, then Entrusted may be your new work family!
We are a family owned restoration company that helps people through water, mold, and fire damage situations. This is a cross-functional field role that combines client response responsibilities with hands-on mitigation work depending on business needs.
Some weeks may focus heavily on responding to leads and helping clients through the sales process. Other weeks may involve more active mitigation and restoration work in the field. This role is designed for someone who is energized by variety and willing to support both client response and field mitigation operations depending on business needs.
As an Outside Sales Rep, you will support both our business development and mitigation operations teams by serving clients throughout the restoration process.
Responsibilities may include:
- Responding to warm leads by traveling to clients’ homes throughout our service territory
- Building rapport with homeowners and asking thoughtful questions to understand their needs
- Assessing damage within the home and proposing restoration solutions
- Following up with clients regarding questions, approvals, and project updates
- Assessing, documenting, and communicating mitigation plans
In addition to your sales duties, there will be hands-on mitigation work associated with this position. Responsibilities may include:
- Performing water, fire, and mold mitigation services
- Removing damaged materials and extracting water
- Carrying, setting up, monitoring, and removing drying equipment
- Demolishing damaged portions of the property when necessary
- Cleaning and preparing homes for reconstruction
- Communicating internally with team members to ensure excellent client service
- Maintaining a clean and professional appearance of vehicles, tools, and equipment
- Strong work ethic and commitment to excellence
- High integrity and trustworthiness
- Humble and teachable attitude
- Strong communication and customer service skills
- Relational and outgoing personality
- Ability to adapt quickly based on business needs
- Comfortable working both in client-facing and hands-on field environments
- Driven, dependable, and team oriented
- Ability to perform physical labor in varying job site conditions
What will I get paid?
Compensation for this role includes a combination of base pay (50-60k) and performance-based incentives:
Benefits include:
- 401k retirement program
- Health, dental, and vision insurance
- Company provided life insurance and short / long term disability
- Paid vacation, paid sick time, paid holidays, and paid paternity/maternity leave
- Company paid access to Dave Ramsey’s SmartDollar Financial program
- Gym reimbursement
- Company vehicle or vehicle stipend depending on role responsibilities
- Tools, phone, and iPad provided
- Opportunities for advancement and professional development
- We are passionate about growing and making an impact together, which is why we are strongly committed to our core values.
- We value working hard because of how it positively affects others.
- We value integrity because doing the right thing regardless of who is watching is foundational to making a lasting impact.
- We value people because we are committed to a culture of care.
- We value development because we know our current team will drive the future growth of the business.
Entrusted is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Skills Required
- Strong communication and customer service skills
- Ability to perform physical labor in varying job site conditions
- Comfortable working in both client-facing and hands-on field environments
- Ability to assess, document, and communicate mitigation plans
- Relational, outgoing personality with strong work ethic and high integrity
- Adaptability to shift between sales duties and hands-on mitigation as business needs
- Dependable, team-oriented, humble and teachable attitude
- Willingness to travel to clients' homes throughout the service territory
Am I A Good Fit?
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The Company
What We Do
Entrusted Contracting is a leading restoration and renovation company in South & Central Florida, specializing in services for water, fire, mold, and storm damage recovery, as well as home renovations.
