Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
To Be the Advantage That Helps Our Customers Win.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
033281 Mitarbeiter (m/w/d) im Vertriebsinnendienst (Open)Job Description:
Über die Position
Der interne Vertrieb (Inside Sales) ist die erste zentrale Anlaufstelle für unsere Kunden und spielt eine entscheidende Rolle für die Weiterentwicklung bestehender Kundenbeziehungen sowie die Gewinnung neuer Geschäftsmöglichkeiten. Die Rolle bietet eine hervorragende Gelegenheit, tiefes Verständnis für unsere Produkte, Kundenbedürfnisse und Marktanforderungen zu entwickeln – und dabei Kundenservice, Vertriebs- und technische Fähigkeiten einzusetzen.
Als Inside Sales Mitarbeiter*in bist Du verantwortlich für die kommerziellen Vertriebsaktivitäten mit bestehenden und potenziellen Kunden sowie mit internen Stakeholdern. Zu den Hauptaufgaben gehören Vertriebsunterstützung, Produktschulungen, Produktauswahl, Angebotserstellung und die Koordination von Aufträgen.
Deine Aufgaben:
- Kleinkundenmanagement
- Betreuung und Weiterentwicklung bestehender Kleinkunden (Share-of-Wallet-Wachstum, Cross-Selling, Margenmanagement)
- Proaktive Akquise neuer Kleinkunden per Telefon oder Video
- Erstellung von Angeboten und Preisen sowie Bearbeitung von Anfragen
- Bearbeitung von Qualitätsbeschwerden
- Pflege und Dokumentation aller Aktivitäten im CRM
Marktforschung
- Durchführung von Web- und LinkedIn-Recherchen
- Analyse von Märkten und Wettbewerbern
- Qualifizierung und Management von Leads im CRM
- Unterstützung ausgewählter Marketinginitiativen
- Umsetzung verschiedener Kundenbefragungen
- Aktualisierung und Pflege der Share-of-Wallet-Datenbank
Unterstützung des Außendienstes (ASM)
- Bei Bedarf, insbesondere während Reiseaktivitäten des Außendienstes: Unterstützung bei der Erstellung von Angeboten, Zertifikaten und Preislisten
- Bereitstellung von technischen und kaufmännischen Informationen
Dein Anforderungsprofil:
- Bachelor-Abschluss in Wirtschaft, Marketing oder einem vergleichbaren Bereich oder gleichwertige relevante Berufserfahrung
- 3- 5 jährige Berufserfahrung in Kundenservice, Kundenmanagement oder Verkauf
- Erfahrung im Verkauf von Industrieverpackungen wünschenswert
- Sehr gutes, in der Praxis bewährtes Englisch
- Ausgezeichnete schriftliche und mündliche Kommunikationsfähigkeiten sowie eine selbständige und serviceorientierte Arbeitsweise
- Kundenbetreuung; befähigt zum Auf- und Ausbau langfristiger vertrauensvoller Geschäftsverbindungen
- Sicherer Umgang mit der Microsoft Office Suite
- Gutes technisches Verständnis, Interesse an einem umfassenden Produktportfolio, das in vielen Branchen zum Einsatz kommt
- Fortgeschrittenes Verständnis von CRM- und ERP-Systemen
Wenn Du Interesse an dieser abwechslungsreichen Tätigkeit hast und unser Team verstärken möchtest, freuen wir uns über die Zusendung deiner Bewerbung vorzugsweise per Email: [email protected]
Greif Packaging Plastics Germany GmbH, Britta Schmidt (HR Manager Germany & Austria), Ernst-Abbe-Straße 5, 56743 Mendig.
#LI-AL1
At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.
Compensation Range:
The pay range for this position is 44.320,00 € - 70.880,00 € annually. Typically, a competitive wage for new hires will fall between $44.320,00 to $57.600,00 annually. Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location. The position may also be eligible for a short-term incentive.Benefits Statement:
Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits which are available for eligible colleagues effective day one.Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif.
EEO Statement:
https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf
We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic.
For more information read Greif’s Equal Opportunity Policy.
Skills Required
- Bachelor degree in Business, Marketing or equivalent relevant experience
- 3-5 years experience in customer service, customer management or sales
- Experience selling industrial packaging
- Very good practical English skills
- Excellent written and verbal communication skills; independent, service-oriented work style
- Ability to build and maintain long-term customer relationships
- Proficient with Microsoft Office Suite
- Good technical understanding and interest in a broad product portfolio
- Advanced understanding of CRM and ERP systems
Greif, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Greif, Inc. and has not been reviewed or approved by Greif, Inc..
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Fair & Transparent Compensation — Pay is characterized as solid and competitive for manufacturing roles, with multiple statements describing it as fair, decent, or great for the work. Pay levels are also framed as aligned with local standards or exceeding expectations in certain technical roles.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through 401(k) matching with a defined vesting timeline, alongside profit sharing or gain sharing in some contexts. These elements are repeatedly paired with positive statements about the overall package.
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Healthcare Strength — Healthcare offerings are described as comprehensive, spanning medical, dental, vision, and supplemental protections such as life and disability coverage. Additional options like HSAs and supplemental plans are presented as expanding choice and coverage breadth.
Greif, Inc. Insights
What We Do
Greif (NYSE: GEF, GEF.B), is a global leader in industrial packaging products and services and is pursuing its vision: be the best performing customer service company in the world. The Company produces steel, plastic and fibre drums, intermediate bulk containers, reconditioned containers, containerboard, uncoated recycled paperboard, coated recycled paperboard, tubes and cores and a diverse mix of specialty products. The Company also manufactures packaging accessories and provides filling, packaging and other services for a wide range of industries. Greif also manages timber properties in the southeastern United States. The Company is strategically positioned in more than 35 countries to serve global as well as regional customers. Additional information is on the Company's website at www.greif.com.
