About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Job Description
- Generate reports and showcase them through dashboards, as an individual contributor
- Manage MIS and Power BI reports across F&A process such as Order Management, O2C, P2P, R2R and FP&A
- Ability to process reports from the CRM and showcase results
- Highlight performance gaps and create dashboards that will enable decision making and process changes in Operations
- MIS reporting by using Advance Excel, Power BI & VBA (Macro) at Operational
- Create and share daily, weekly, monthly, and quarterly reports of the SLAs, KPIs and Operational Processes on time as per client requirements
- Deliver end products maintaining quick turnaround times and highest quality standards
- Implement practices and processes to improve operational efficiencies in generating & maintaining day to day MIS Data and updating the management
- 3-5 years of experience with a strong educational background
- Proficiency in different Reporting tools. Preference to
- MS Excel
- MS PowerPoint
- MS Power BI (Good to have)
- Strong interpersonal, leadership and communication (verbal and written) skills to work cooperatively and constructively in a multi-cultural team environment
Self-Driven, Result Oriented, Problem-Solving Skills with High Customer Orientation
Skills Required
- 3-5 years of professional experience
- Strong educational background
- Proficiency with reporting tools
- Microsoft Excel proficiency
- Microsoft PowerPoint proficiency
- Microsoft Power BI proficiency
- Strong interpersonal, leadership, and verbal and written communication skills
- Ability to work cooperatively and constructively in a multicultural team environment
- Self-driven, results-oriented, and problem-solving skills
- High customer orientation
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
