Job Description: Mirai Controls Senior Manager
Location: Kingston
Scope: Global
Reports to: Global Risk & Controls Lead
About the RoleUnilever’s global SAP S/4HANA transformation programme, Project Mirai, is a strategic transformation initiative aimed at harmonising, simplifying, and modernising Unilever’s core business operations through the implementation of a single ERP system, standardised business processes, and the integration of Agentic AI.
The S/4HANA Controls Design Senior Manager is accountable for the end to end design, governance, and implementation of internal controls embedded within SAP S/4HANA-enabled business processes. The role ensures controls are preventive, automated where possible, audit ready, and sustainable, supporting compliance requirements while enabling efficient and scalable business operations.
This role acts as a critical bridge between business process owners, SAP delivery teams, and assurance functions, embedding controls by design across global S/4HANA transformation programs.
KEY ACCOUNTABILITIES
Controls Strategy & Design
- Define and own the S/4HANA controls design framework, aligned to SOX / ICFR, COSO, and relevant regulatory requirements.
- Design end‑to‑end business process controls across core cycles, including:
- Record‑to‑Report (R2R)
- Order‑to‑Cash (O2C)
- Source‑to‑Pay (S2P)
- Make-to-deliver(MTD)
- Treasury, Payroll and Tax (as applicable)
- Drive the transition from manual and detective controls to automated and preventive controls using standard S/4HANA functionality.
SAP S/4HANA Integration
- Partner with SAP functional, technical, and security leads to ensure controls are embedded into:
- Process design
- System configuration
- Workflow and approval models
- Reporting and analytics
- Assess control implications of design decisions, including:
- Standard vs custom SAP solutions
- Data model changes (e.g. Universal Journal)
- System integrations and interfaces
Governance, Audit & Stakeholder Management
- Act as the single point of accountability for controls design within the S/4HANA program.
- Engage and manage senior stakeholders across:
- Finance and business leadership
- Internal Audit
- External Audit
- Compliance and Risk functions
- Lead risk and controls forums, design authorities, and decision-making bodies.
- Proactively manage audit expectations throughout the transformation lifecycle.
Testing, Go‑Live & Sustainability
- Define the controls testing strategy (design and operating effectiveness).
- Ensure controls are tested during system integration testing and user acceptance testing.
- Support go‑live readiness assessments and hypercare activities.
- Ensure controls are documented, operationalized, and sustainable post go‑live.
Leadership & People Management
- Lead and develop a team of controls managers and analysts.
- Provide subject‑matter coaching on SAP controls, risk management, and audit readiness.
- Contribute to overall program leadership and transformation governance.
Essential Experience
- Significant experience in controls design within large ERP or SAP S/4HANA implementations.
- Strong knowledge of SOX / ICFR and internal control frameworks.
- End‑to‑end understanding of core finance and business processes.
- Experience working with auditors during major transformation programs.
Technical & Functional Knowledge
- Strong SAP S/4HANA knowledge (FI/CO essential; MM/SD desirable).
- Understanding of SAP security, roles, and SoD concepts.
- Experience with SAP GRC Access Control (preferred).
Leadership & Behavioural Competencies
- Proven senior stakeholder management capability.
- Ability to challenge design decisions and influence outcomes.
- Strong judgment in balancing risk, compliance, cost, and user experience.
- Clear, confident communicator with both technical and non‑technical audiences.
Success Measures
- Controls embedded effectively at design stage with minimal post go‑live remediation.
- Reduction in manual and compensating controls.
- Positive audit outcomes during and after implementation.
- Strong stakeholder confidence in controls governance.
LEADERSHIP BEHAVIOURS
Care Deeply
Focus on What Counts
Stay Three Steps Ahead
Deliver with Excellence
KEY RELATIONSHIPS
GCAD (Risk & Controls, Reporting) and Control Service Centre (CSC)
Technology Platforms & Product Owners; Cyber Security (ISOC)
Process Excellence & Capabilities (PEC); Data Governance
Market Finance/Tech teams; Internal Audit; External Auditors
TRAVEL
Limited global travel depending on portfolio needs.
WHAT WE OFFER
Flexible working options, family-friendly and inclusive workplace, and opportunities for growth and development.
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
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