Miner Maintenance Technician 2

About Riot Platforms

Riot’s (NASDAQ: RIOT) vision is to be the world’s most trusted platform for powering and building digital infrastructure. Riot’s mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows us to achieve best-in-class execution and create successful outcomes.

Who we are

At Riot, we’re building the future of digital infrastructure. Our team members have unparalleled opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure. 

We are trailblazers. Problem solvers. People who thrive in fast paced environments, communicate clearly, and bring relentless focus to efficiency and execution.   

About the role

We are looking to add a  Leve 2 Miner Maintenance Technician to our growing Miner Maintenance Team. As a Level 2 Miner Maintenance Technician, you will be responsible for the advanced diagnostics and repairs to all miners on site and compiling reports to share with management. This on-site position will directly support our Miner Maintenance Team at our Rockdale, TX facility. 

What you'll be doing

• Perform advanced diagnostic and repair techniques to all miners on site to include diagnosing power supply-PSU’s, control board, perform firmware uploads – change the settings of miners, handle escalated board ticket repairs, perform diagnostics on power distribution units.
• Compile reports of all non-hashing machines in assigned area. Commission new miner installations.
• Identify and report all network outages to Assistant Supervisor.
• Assist in keeping inventory of parts and tools using a check out procedure.
• Take lead on tracking inventory of all assigned building in accordance with compliance.
• Assist in Research & Development projects.
• Train Tier 1 Technicians.
• Build heat maps of immersion tanks to help diagnose overheating sections.
• Operate a scissor lift at heights up to 20 feet to install and maintain bitcoin miners.
• Other duties may be assigned.

What you'll have

• Strong multitasking and organizational skills with the ability to prioritize competing tasks effectively.
• Ability to work independently, manage priorities, and perform effectively under pressure with minimal supervision.
• Strong problem-solving and critical-thinking skills, with the ability to troubleshoot and diagnose basic equipment and machine failures.
• Detail-oriented approach with a strong focus on accuracy and quality.
• Ability to identify and promptly communicate significant issues within the Data Center that may impact the Miner Maintenance team.
• Strong verbal and written communication skills.
• Ability to work collaboratively and contribute effectively in a team environment.
• Ability to work safely at heights using lifts and ladders.
• High school diploma or GED required.
• Proficiency with Microsoft Excel, Outlook, and production monitoring software.
• Basic knowledge and hands-on experience using tools such as multimeters, screwdrivers, test lights, box cutters, and wire cutters.
• Experience with computer troubleshooting, maintenance, and repair required.
• Experience troubleshooting basic networking issues.
• Ability to troubleshoot, diagnose, and resolve basic equipment and machine failures.

Physical requirements and work environment

• Must be physically able to climb ladders and access tight or awkward spaces as required.
• Must be able to bend, reach, stoop, and pull, with good manual dexterity.
• Ability to stand, walk, and perform repetitive tasks for extended periods
• Ability to lift and move equipment as needed (75 Pounds)
• Ability to work onsite in a mining or data center environment (heat, noise, etc.)
• Exposure to high noise levels and varying temperatures

Safety Requirements

• PPE & Compliance: Strictly adhere to all site safety protocols and wear required Personal Protective Equipment (PPE) at all times (e.g., safety glasses, hearing protection, steel-toed boots).
• Hazard Awareness: Proactively identify, report, and mitigate potential workplace hazards or unsafe conditions.
• Standards: Maintain compliance with OSHA regulations and internal safety training.
• Organization: Keep all work areas clean and free of obstructions to prevent workplace accidents.

Compensation and Benefits 

• Salary commensurate with experience. 
• 401(k) retirement plan: Incudes a generous company match.
• Comprehensive health coverage: Multiple medical plan options, including 100% company-paid plans, HAS & FSA.
• Work-life balance: Paid time off, sick time and floating holidays.
• Wellness & lifestyle perks: Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work.

Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.