MidMarket/Commercial Account Executive (SaaS)

Description

ServiceTrade, a leading SaaS based solution, is seeking an extraordinary individual to become a top player within our dynamic organization. As a Corporate Territory Manager in the fire protection & life safety and mechanical industries, you will be at the forefront of revolutionizing an industry often overlooked when it comes to technology. You’ll work alongside our forward-thinking C-suite and Executive Leadership Team  to  spearhead impactful, transformative solutions.

What sets us apart? Our product is a true GAME-CHANGER that provides our customers a massive ROI and keeps them on the leading edge of the industry. 

Why ServiceTrade:

This is not your average inside sales role; it's a battleground for strategic thinkers, strong negotiators, deal makers, innovative planners, and creative solution finders of the business world. This is a stepping stone into a field based role where you’ll get to travel and meet with strategic companies. You will be conducting mid-to-large size deals, navigating complex sales cycles, and leaving your own mark on our industry. 

This is a position in our Durham/RTP, NC office for applicants in and around Raleigh, Durham, Chapel Hill, Cary, Apex, and surrounding areas. Our office is located just off I-40 on Miami Blvd.

About you: 

You know how to research your territory and engage with prospects to understand how our complex solution fits into their overall organization and plan for success. You are able to quarterback a sales opportunity and work with key stakeholders internally to provide solutions to your customers. You not only deliver exceptional results, but do so with a seamless, professional, and polished execution. This role seeks a candidate who performs their best when faced with challenges and deadlines. A history of outstanding performance with SMB or MM customers, a tenacious work ethic, meticulous attention to detail, and a proven history of surpassing client expectations is required for long-term success. The ideal candidate will set the bar high for quality of work through disciplined processes, strong sales fundamentals and polished client interactions.This role is made for someone who thrives under pressure, embraces challenges, and consistently achieves outstanding results through relentless commitment, disciplined execution, and a level of finesse that sets a new industry standard. 

At this juncture, you're an orchestrator of the sales process, seamlessly integrating with our delivery and engineering teams while enriching our marketing efforts with invaluable customer insights. Your dedication to enhancing the customer experience transcends the sales department; you are a true customer advocate, orchestrating, coordinating, and collaborating across multiple departments to deliver an unparalleled white-glove customer experience.

Key Responsibilities and Activities

• Targeted Business Development:  You execute lead generation, prospecting, and selling activities of the largest companies in the region by researching the market, identifying prospects, and qualifying opportunities. You work closely with multiple stakeholders through complex, multi-process sales cycles, leading to triumphant outcomes. 
• Sales Experience: You have 3+ years of SMB and/or MM level experiences with unparalleled negotiation skills, navigating deal intricacies, and exceeding million dollar sales quotas. 
• Networking & Partnerships: You create a network of followers that include prospects, market partners, key industry influencers, and other interesting parties that ultimately extend ServiceTrade’s reach by echoing and amplifying our values. You forge deep relationships with the C-Suite or Owner-levels, offering consultative insights and positioning our solutions as vital to their operational growth and success. 
• Operations: You know how to leverage CRM tools with precision, maintain records of client/potential client interaction and use this to execute flawless sales strategies 
• Hunting: You enjoy the thrill of the chase, commencing with initial engagements and working with Client Success Management teams to expand the overall usage of our suite of solutions and expand our mission.
• Travel: Up to 25% travel is expected within your assigned territory for in-person client meetings and 1 tradeshow per quarter. 

Knowledge and Skills

• Professional Experience: 3+ years of SMB or MM inside sales experience (closing deals at $40k+ in ARR)
• Industry Experience: 5+ years experience selling saas based, business critical solutions into complex/niche verticals. 
• Solution Selling: You’ve mastered your craft and study sales methodologies for fun. You can read your audience and continuously provide white-glove solutions. 
• Rapid Producer: You know what it’s like to learn a new industry quickly and can hit the ground running with minimal downtime. You bring your expertise to the table and produce large results quickly.  
• Achievement: You have a proven track record of success, hitting goals and President’s clubs on multiple occasions. You learn from your mistakes/failures and use those experiences to be even more systematic the next time. 
• Preferred Experience: Directly selling solutions into our industry or an industry-adjacent field is highly desirable. 

Compensation & Benefits:
Competitive Earnings: Embark on your journey with a competitive On-Target Earnings (OTE) with uncapped potential for high achievers. Periodic Sales Performance Incentive Funds (SPIFs) and spot bonuses await those who consistently deliver exceptional results. Accelerators are in place for those that exceed 100%+ of quota

 A few things you'll want to know:

What does ServiceTrade do?

Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce. 

Ok, so why should I care about that?

Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before.

What kind of working environment do you have?

We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our Meet the Team page. 

What kind of benefits do you offer?

• Medical with Blue Cross Blue Shield NC (2 options)
• Dental and Vision with Unum 
• Company-paid Life insurance, STD and LTD 
• Voluntary benefits including Supplemental Life Insurance, HSA, FSA and Dependant Care, Critical Illness and Accident  
• 401(k) with up to 3% employer match and NO vesting period
• Flexible PTO policy
• 10 company holidays
• Parental Leave 
• Quarterly Volunteer Program 

Want to know more? 

Go ahead and apply! Let’s get to know each other.

#LI-Hybrid (T/Th in office; MWF remote)

EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered.(AL,AZ,CA,CO,CT,DE,FL,GA,IL,IN,KY,MD,MI,MO,NY,NC,OH,OR,PA,SC,TN,TX,UT,VA,VT,WA)

Please Be Aware of Recruiting Scams

To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.