Role: Middleware Engineer (IBM MQ & Kafka – Development & Support)
Overview
We are looking for a Middleware Engineer with strong expertise in IBM MQ and Apache Kafka to support and enhance enterprise messaging platforms. The role involves development, integration, production support, and performance optimization for real-time and asynchronous messaging systems.
Key Responsibilities
Messaging Platform Management
- Administer and support:
- IBM MQ (Queue Managers, Channels, Queues)
- Apache Kafka (Topics, Brokers, Partitions, Clusters)
- Configure and manage message routing, transformation, and integration flows
- Handle queue/topic setup, retention policies, and message persistence
Development & Integration
- Develop and maintain message producers/consumers using MQ and Kafka
- Build integration solutions using:
- Java / Spring Boot / Kafka Streams / MQ APIs
- Implement event-driven and asynchronous architectures
- Design and manage data streaming pipelines
Production Support
- Provide L2/L3 support for messaging platforms and integrations
- Monitor queue depth, lag, consumer health, and throughput
- Perform incident management, RCA, and problem resolution
- Ensure high availability, failover, and disaster recovery readiness
Performance & Optimization
- Optimize:
- Message throughput and latency
- Kafka partitioning and consumer groups
- MQ queue performance and channel configurations
- Conduct capacity planning and scaling strategies
Automation & DevOps
- Build automation scripts using:
- Shell / Python / Ansible
- Integrate messaging platforms with:
- CI/CD pipelines (Azure DevOps, Jenkins)
- Support infrastructure automation and configuration management
Security & Compliance
- Manage:
- MQ security (SSL/TLS, authentication, authorization)
- Kafka security (SASL, ACLs, encryption)
- Ensure compliance with enterprise security standards
Collaboration
- Work with:
- Application teams, DevOps, and infrastructure teams
- Support application onboarding onto MQ/Kafka platforms
Participate in release management and deployments
QualificationsRequired Skills & Experience
Core Technical Skills
- Strong hands-on experience in:
- IBM MQ Administration & Development
- Apache Kafka (cluster setup, topic management, troubleshooting)
- Expertise in:
- Messaging patterns (Pub/Sub, Point-to-Point, Event Streaming)
Development Skills
- Experience with:
- Kafka Streams / Kafka Connect
- IBM MQ APIs
Support & Monitoring
- Monitoring tools:
- Dynatrace / Splunk / Prometheus / Grafana
- DevOps & Automation
- Knowledge of:
- CI/CD tools (Azure DevOps, Jenkins)
- Containerization (Docker, Kubernetes – good to have)
- Cloud Exposure (Preferred)
- Experience with:
- Azure Event Hubs / AWS MSK (Kafka equivalents)
- Hybrid or cloud-native messaging architectures
- Soft Skills
- Strong analytical and troubleshooting abilities
- Proactive operational mindset
- Effective communication with cross-functional teams
- Ability to work in high-pressure production environments
Experience
- 10+ years in Middleware / Messaging platforms
- Experience in BFSI domain (preferred)
About UsAt Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
Skills Required
- IBM MQ Administration and Development (queue managers, channels, queues)
- Apache Kafka (cluster setup, topic management, partitions, troubleshooting)
- Messaging patterns knowledge (Pub/Sub, Point-to-Point, Event Streaming)
- Kafka Streams and Kafka Connect experience
- Experience with IBM MQ APIs
- Production support experience (L2/L3), incident management, RCA
- Monitoring experience with Dynatrace, Splunk, Prometheus, Grafana
- DevOps and automation skills (Shell, Python, Ansible)
- CI/CD tools experience (Azure DevOps, Jenkins)
- Docker and Kubernetes (containerization) experience
- Cloud exposure (preferred)
- Experience with Azure Event Hubs or AWS MSK (Kafka equivalents)
- Experience securing messaging platforms (SSL/TLS, SASL, ACLs, encryption)
- 10+ years in Middleware / Messaging platforms
- Experience in BFSI domain
Zensar Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zensar Technologies and has not been reviewed or approved by Zensar Technologies.
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Retirement Support — A 401(k) with company match and immediate vesting is highlighted, with broad fund options available.
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Wellbeing & Lifestyle Benefits — Work-life balance, remote/hybrid flexibility, and supportive teams are emphasized as strengths that enhance the overall experience.
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Parental & Family Support — Inclusive policies such as parental leave and access to EAP and dependent medical coverage are promoted across regions.
Zensar Technologies Insights
What We Do
Zensar is a leading experience, engineering, and technology solutions company. We conceptualize, build, and manage digital products for Forbes Global 2000 clients across the hi-tech engineering, banking and financial services, insurance, manufacturing and consumer services verticals. With proven excellence across five core areas, including experience services, advanced engineering services, data engineering and analytics, foundation services, and application services, our solutions leverage industry-leading platforms to help our clients be competitive, agile, and disruptive while moving with velocity through change and opportunity. Zensar’s expansive ecosystem of 60+ technology partners, including Oracle, Salesforce, SAP, Guidewire, Automation Anywhere, Adobe, and UiPath, enables us to deliver comprehensive solutions to clients, facilitating seamless integration and allowing them to leverage cutting-edge technologies and tools for enhanced business outcomes. Zensar is part of the USD 4.4 billion RPG Group. With headquarters in Pune, India, our 10,500+ employees, representing over 50 nationalities, work from 30+ locations across North America, UK/Europe, and South Africa. Visit us at www.zensar.com








