Middle Site Reliability Engineer

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. 

Our client is a global technology company with a complex microservices environment and a strong focus on system observability and reliability. As a Site Reliability Engineer you will join a distributed team responsible for ensuring the stability, scalability, and performance of critical services. 

Responsibilities: 

• Build, automate, and maintain dashboards to monitor 30+ microservices and their dependencies. 
• Troubleshoot incidents, identify root causes, and escalate to development teams if code fixes are required. 
• Automate deployment processes and dashboard creation using Python and shell scripting. 
• Monitor logs and metrics to ensure consistent observability across systems. 
• Collaborate with service owner teams to improve system health and reliability. 
• Participate in calls with cross-functional teams to align on service-level objectives. 

• 3+ years of experience as a Site Reliability Engineer, DevOps Engineer, or similar role. 
• Hands-on experience with any major cloud provider (AWS, Azure, or GCP). 
• Experience with Prometheus, Grafana, ELK stack, or similar tools.
• Proficiency in Python, Shell for automation. 
• Strong experience with Terraform and containerized environments. 
• Experience with SQL and NoSQL databases in production environments (Redis, MongoDB, PostgreSQL, MySQL). 
• Solid understanding of load balancing and cloud stack concepts. 

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.