Mid-Market Account Executive

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

As an Account Executive, you'll drive growth by managing sales opportunities across your business segments. You'll work as consultative sales professional, take ownership of dedicated accounts, and develop and manage a sales pipeline.
Main Responsibilities:

• Develop and maintain customer relationships
• Engage in complex and consultative sales
• Sell complex software solutions
• Managing complex sales cycles in indirect model leveraging a network of Value added reselling partners
• Collaborate in multi-professional team in an international environment
• Being a team player and a leader of virtual teams, able to orchestrate and win complex sales cycles
• Taking revenue responsibility and carrying of a sales quota
   

Qualifications:

• Proved 3+ years of professional sales experience
• Strong customer service and management skills
• Fluent in English and Italian
• Willingness to travel frequently
   

What We Offer:

• International Environment: Work with colleagues from around the world.
• Inclusive Company Culture: A workplace that celebrates diversity and fosters inclusion.
• Continuous Learning: Access to courses and trainings
• Volunteer Rewards Budget: Support for your community involvement and volunteer activities.
• Sustainability Initiatives: Opportunities to participate in our sustainability programs and efforts to reduce our carbon footprint.

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About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to [email protected]. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.