Mid-Market Account Executive

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Nairobi, KEN
In-Office
Mobile • Software
We help create meaningful, timely and effortless interactions between companies and their customers.
The Role

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

The Mid Market Account Executive is an individual contributor role in regional structure with direct reporting line towards Chapter Lead. The main goal for this role is to identify new business opportunities with leads/clients. They are responsible for keeping the CRM system up to date with the information on the progress with each prospect or the client. Mid Market Account Executives should work closely with relevant stakeholders internally to ensure acquisition of new business and logos.
 

Main Responsibilities:

  • Focuses on lead creation, qualification and successful closure of Tier 2 clients.
  • Involves specialists when needed for particular aspects of overall sales.
  • Focuses on outbound strategy and thorough discovery meetings.
  • Develops solution proposals encompassing all aspects of the application.
  • Manages sales through forecasting, account resource requesting, account strategy, and planning.
  • Participates in the development, presentation, and sales of a value proposition.
  • Negotiates pricing and contractual agreement to close the sale.
  • Maintains client relationships by collaborating with AMs to sell and maintain account health.
  • As required cross sells for existing accounts on complicated deals (e.g., renegotiation).

Main Requirements:

  • Minimum 2-3 years of sales experience in selling SaaS or CpaaS.
  • Successful sales track record - commission earnings.
  • Ability to penetrate accounts, meet with stakeholders within accounts.
  • Knowledge about Infobip and Infobip's competitors.
  • Team player with strong interpersonal /communication skills.
  • Excellent communication/negotiating/closing skills with prospects/customers.
  • Bachelor's degree or equivalent.
  • Familiarity with Telecommunications industry is a plus.
  • Fluent in English language.

When you become a part of Infobip you can expect:

Awesome clients. – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!

Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.

Learn as you grow. – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.

Connect globally. – Work with people from all over the world. We put the “global” in globalization.

Pay & Perks. – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities.

Talk about a balanced lifestyle!

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

#LI-ZC1

Infobip Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.

  • Fair & Transparent Compensation Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
  • Equity Value & Accessibility Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
  • Leave & Time Off Breadth Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.

Infobip Insights

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The Company
HQ: London
3,100 Employees
Year Founded: 2006

What We Do

HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.

Why Work With Us

We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.

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