Mid-Market Account Executive (Lower Segment)

Posted 7 Days Ago
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Scottsdale, AZ, USA
In-Office
Mid level
Artificial Intelligence • Information Technology • Software
We’re making it easier for businesses to connect with their customers and teams.
The Role
Run full-cycle sales for 21–200 employee accounts across inbound, channel, chat, and outbound. Qualify using MEDDPICC, demo products, build mutual success plans, manage a Salesforce pipeline, forecast accurately, and close multi-product UCaaS/CCaaS/SaaS deals within 30–90 day cycles.
Summary Generated by Built In
Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.



Location: This is an onsite role based at Nextiva’s Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. 

In-Office Expectation: This role is expected to work onsite four days per week. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity. 

Nextiva is expanding our Lower Mid-Market sales team to support growing demand from customers in the 21–50 employee segment. As a Lower Mid-Market Account Executive, you will execute a high-velocity, full-cycle sales motion across multiple lead sources, including inbound inquiries, XDR hot transfers, channel-sourced opportunities, chat, and outbound prospecting.

This role is designed for sales professionals who thrive in a fast-paced environment and excel at managing a high volume of opportunities. Success requires strong pipeline discipline, efficient qualification skills, and the ability to quickly identify customer needs and position Nextiva's UCaaS solutions. You will guide prospects through a streamlined sales process with an average deal cycle of less than 30 days.

What You'll Do

  • Manage multiple lead channels simultaneously, including inbound, XDR hot transfers, chat-generated leads, and channel opportunities.
  • Conduct efficient discovery conversations to identify customer needs, business challenges, and decision-making criteria.
  • Deliver tailored product demonstrations focused on business outcomes and customer value.
  • Apply structured qualification methodologies to maintain pipeline quality and accelerate deal progression.
  • Manage a high-velocity pipeline with consistent movement and timely follow-up across all stages in Salesforce.
  • Create urgency and maintain momentum throughout a streamlined sales cycle.
  • Build and maintain an active target account list within the 21–50 employee segment.
  • Generate additional pipeline through proactive outbound prospecting and account engagement.
  • Collaborate closely with XDRs, channel partners, and cross-functional teams to maximize conversion opportunities.
  • Maintain accurate opportunity data and forecasting through disciplined Salesforce management.
  • Achieve monthly performance expectations tied to pipeline generation, conversion rates, and closed revenue.

What You Need to Have

  • 2+ years of full-cycle sales experience, including discovery, demonstrations, negotiation, and closing.
  • Experience selling into SMB organizations or businesses within the 21–50 employee range.
  • Ability to manage a high volume of opportunities while maintaining responsiveness and attention to detail.
  • Experience working within short sales cycles, ideally less than 30 days.
  • Proficiency using Salesforce for pipeline management, forecasting, and sales execution.
  • Strong qualification and objection-handling skills.
  • Excellent communication, presentation, and relationship-building abilities.
  • Self-motivated with the ability to prioritize effectively in a fast-paced, high-volume environment.
  • Ability to thrive in a collaborative onsite sales culture.

Strong Preferences

  • Experience selling UCaaS, SaaS, cloud communications, or related technology solutions.
  • Experience balancing inbound and outbound sales motions simultaneously.
  • Familiarity working with channel-generated opportunities.
  • Track record of success in a high-velocity sales environment with monthly revenue targets.

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

  • Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
  • Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
  • Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

  • 🍏 Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
  • 💼 Insurance: Life, disability, and supplemental indemnity plans 
  • ⚖️ Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
  • 💰 Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
  • 🤸‍ Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives 
  • 🌱 Growth: Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!  

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-SP1 #LI-Onsite


Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

Want to see what life at Nextiva is all about? Connect with us on InstagramInstagram MXYouTubeLinkedIn, and the Nextiva Blog.

Skills Required

  • 3+ years of full-cycle inside sales experience with responsibility for discovery, demos, negotiation, and closing.
  • Experience selling to businesses within the 21-200 employee range or closely comparable SMB/mid-market segments.
  • Strong multi-tasking capabilities with the ability to engage across multiple simultaneous lead channels (inbound, chat, hot transfers).
  • Experience managing opportunities within 30-90 day cycles.
  • Proficiency using Salesforce for pipeline management, forecasting, and sales process execution.
  • Ability to leverage structured qualification approaches (e.g., MEDDPICC or similar).
  • Comfort leading customers through a mutual success plan in more complex multi-product sales cycles.
  • Clear, professional communication and strong presentation/demonstration skills.
  • Ability to thrive in a fast-paced, highly collaborative onsite environment (expected onsite four days per week at Scottsdale HQ).
  • Experience in UCaaS, CCaaS, SaaS, or cloud communications.
  • Prior experience managing both inbound and outbound motions simultaneously.
  • Familiarity with channel-sourced opportunities.
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The Company
Scottsdale, AZ
1,500 Employees
Year Founded: 2006

What We Do

Nextiva is a communications company that helps businesses build deeper connections with their customers. Nextiva combines communication channels — voice, video, collaboration, SMS, and surveys — to help businesses access the information they need at the right time to know their customers and drive business results. Recognition and Awards 2022 | Comparably’s Best Leadership Team 2022 | Comparably’s Best CEOs for Women 2022 | Comparably’s Best Global Company Culture 2022 | Comparably’s Best Places to Work in Phoenix 2021 | LinkedIn Employee Engagement Champion 2021 | Comparably’s Best Compensation 2021 | Comparably’s Best Company Culture 2021 | Comparably’s Best CEO U.S. News & World Report: Best Business Phone Service of 2020 2020 | Stevie Awards for Sales & Customer Service - Gold, Bronze, and Silver 2020 | Phoenix Business Journal Largest Phoenix-Area Software Firm 2019 | U.S. News & World Report Best Overall Business Phone Service 2019 | Glassdoor Top 100 Best Places to Work 2019 | Comparably’s Best Compensation 2019 | Comparably’s Best Company Outlook 2019 | Comparably’s Best Product Team 2019 | Comparably’s Best Marketing Team 2019 | Frost & Sullivan Customer Value Leadership 2019 | Gartner Peer Insights Voice of the Customer 2019 | Deloitte Technology Fast 500 2019 | azcentral.com Top Companies to Work For in Arizona 2019 | Phoenix Business Journal Healthiest Employer 2019, 2018 | Phoenix Business Journal Largest Software Firm in Phoenix 2018 | Spirit of Enterprise - ASU 2018 | Aragon Globe Innovator - Aragon Research 2018 | Mobile VoIP App of the Year - Mobile Breakthrough Awards 2018 | Comparably’s Best Company Culture

Why Work With Us

Our values are simple: Caring, Forward-thinking, and Simplicity. _ We deeply care about people and our mission. _ We dream big and work hard together towards it. _ We strive to make life easier for people.

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