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We’ve been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges.
Credence is seeking a junior/mid-level Tester to join Credence team on FedMall/STORES program. This position will join a team of testers for the STORES 2.0 application. The Tester will be a proactive tester in the testing effort for STORES 2.0, a large-scale modernization project on the ServiceNow platform. This role ensures the quality, functionality, and performance of delivered features by developing and executing comprehensive test strategies. The Tester will work closely with developers, business analysts, and testing team to validate business requirements, identify defects, and ensure timely resolution before deployment. The Tester will be a team member in the testing strategy and implementation of all forms of testing to include functional, integration, performance, regression and security. In this position, the Tester will join an experienced team of Software Engineers, Requirement Analysts, Project Managers, Solutions Architects, Testers and Cybersecurity professionals. The candidate will have the opportunity to grow their career in the software development and engineering space by honing their skillset. This position is based either in Credence’s corporate offices located in Washington, DC area and/or hybrid in office/remote.
Duties:
- Understand particular business processes, responsible for formulating systems scope and objectives relative to the organization’s business plan and industry requirements
- Acts as a member of a project team responsible for testing requirements and providing technical guidance concerning the testing strategy, implementation in unit and performance/regression testing of the application
- Learn about program mission objectives and processes to achieve objectives
- Learn and understand the architecture of program applications and systems
- Develop, maintain, and execute test plans, including with ServiceNow ATF
- Contribute to the performance of functional, regression, integration, performance, and compliance testing
- Follow testing strategy, work with tester team members, and contribute to process improvement
- Identify and prioritize test scenarios based on business impact and risk
- Write detailed test cases from user stories, acceptance criteria, and process workflows
- Log, track, and retest defects in Jira
- Collaborate with developers to clarify issues, troubleshoot, and verify fixes
- Drive defect triage meetings to prioritize resolution
- Lead 508 compliance/accessibility testing
- Prepare test scripts and all required test documentation
- Provide software testing experience (integration and acceptance)
- Design and execute IT software tests and evaluating results to ensure compliance with applicable regulations
- Design and prepare all required test data
- Analyze internal security within systems
- Review test results and evaluate for conformance to design
- Collaborate with developers, analysts, and stakeholders
- Document and track defects using Jira and in collaboration with the team
- Contribute to user tester guides for various testing audiences
- Be able to work independently and as part of a team, working closely with development teams, DevOps, UI/UX designers, and business analysts
Requirements
- Must be clearable for DoD Public Trust or higher
- Bachelor's Degree in Computer Science, Information Technology, or a related technical field
- Minimum of 3 years related testing work experience, including ServiceNow testing experience
- Experience with Jira, test case design, test planning, defect management, API testing, and performance testing
- Experience with Scrum and SAFe agile frameworks
- Experience with test automation
- Relevant certification from a nationally recognized technical authority.
- DoD Approved 8570 Baseline Certification: Category IAT Level I
- Ability to work and produce results in an Agile and fast-paced environment with dynamic deadlines
- Familiarity with basic ServiceNow navigation and general ServiceNow module concepts
Nice to Have:
- Existing DoD Public Trust
- Familiarity with DLA, DoD, or government project testing standards
- Experience with automated testing frameworks for ServiceNow
- Knowledge of APIs, JSON, and flat file data exchange
- Understanding of security and compliance testing
Preferred Requirements
- Specific experience working with ServiceNow, to include ATF
- Experience working within the Federal government and/or DoD
Salary Range: $100,000 - $120,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
Skills Required
- Must be eligible for DoD Public Trust or higher
- Bachelor's degree in Computer Science, Information Technology, or a related technical field
- At least 3 years of related software testing experience, including ServiceNow testing
- Experience with Jira, test case design, test planning, defect management, API testing, and performance testing
- Experience with Scrum and SAFe Agile frameworks
- Experience with test automation
- Relevant certification from a nationally recognized technical authority
- DoD Approved 8570 Baseline Certification, Category IAT Level I
- Ability to work independently and produce results in an Agile, fast-paced environment with dynamic deadlines
- Familiarity with basic ServiceNow navigation and general ServiceNow module concepts
- Existing DoD Public Trust
- Familiarity with DLA, DoD, or government project testing standards
- Experience with automated testing frameworks for ServiceNow
- Knowledge of APIs, JSON, and flat file data exchange
- Understanding of security and compliance testing
- Specific ServiceNow experience, including ATF
- Experience working within the federal government and/or DoD
Credence Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Credence and has not been reviewed or approved by Credence.
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Fair & Transparent Compensation — Pay is considered competitive or better than average across many roles, with multiple examples describing excellent pay and competitive salaries. Additional cash elements such as bonuses appear alongside base pay.
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Healthcare Strength — Benefits include comprehensive medical, dental, and vision coverage, supported by HSAs/FSAs and a TRICARE supplement. Employer-paid life and disability coverage further strengthen the protection package.
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Leave & Time Off Breadth — Time off includes flexible PTO and a broad holiday schedule aligned to federal holidays. Additional leave types such as military and bereavement leave are available.
Credence Insights
What We Do
Credence provides innovative technology, health, international development, engineering, and management solutions to support mission-critical programs for Federal government customers. We are one of the nation’s largest privately held government contractors. Our ability to perform exceptionally to implement new solutions, efficiencies, and savings across 220 U.S. Government programs is due to our obsession with exceeding customer expectations and our emphasis on employee wellbeing—best exemplified by our corporate philosophy: “One Measure of Success. Yours.” WHY WORK WITH CREDENCE? We are consistently rated as a Top Workplace and are proud to be one of the fastest growing privately held firms in the U.S. over the last decade. Credence treats each customer, teaming partner, and employee as a trusted partner whom we serve. We ensure successful outcomes by focusing on the measure of success that we consider to be most important—Yours. WHY WORK FOR CREDENCE? We are a diverse, enthusiastic team of professionals who are dedicated to providing exceptional service to our customers. Our culture is focused on employee empowerment, recognition, and reward, and each person is encouraged to take initiative and strive to reach their greatest potential. HOW CREDENCE GIVES BACK: We believe in giving back to the communities in which we live and work through corporate charitable events, support for employee volunteering, and a 100% corporate match for employee charitable giving.
