The Role
Design, implement, and troubleshoot Microsoft Teams voice and meeting solutions. Deliver migrations, workshops, technical assessments, training, and customer engagements. Maintain certifications, provide expert guidance, and build long-term customer relationships to support enterprise-grade Teams deployments and media optimization.
Summary Generated by Built In
Job Title:
Microsoft Teams ArchitectJob Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
Description of Role
- Key technical resource for the customer.
- Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance.
- Join a highly motivated team of leading industry experts.
- Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively.
- Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).
- Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals and use of technology.
- Build strong customer relationships and ensure deliveries align with customer projects and milestones.
- Gain access to expertise and support from Microsoft’s consulting practice and product groups.
- Continually learn and grow professionally.
- Analyse problems.
- Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.
- Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust.
Required Skills & Capabilities
- Teams Meetings & Live Events
- Teams Phone Calling Plans
- Teams Phone Devices
- Teams Phone Direct Routing
- Teams Phone Mobile
- Teams Phone Operator Connect
- Teams Phone System Foundation
- Teams Premium
- Teams Rooms
Technical Experience
- Deep understanding in Teams Voice architecture.
- Experience with Migrations to Microsoft Teams, including Phone and Rooms.
- Deep troubleshooting skills with Teams Phone and media optimization.
- Track record of supporting customer digital transformation delivering enterprise-grade Teams solutions.
- Experience delivering proactive services, such as workshops and technical assessments.
Role Requirements
- Fluent French / English oral and written communication.
- Strong technical writing, presentation and training skills.
Location:
MAR - Work-At-HomeLanguage Requirements:
Time Type:
Full timeSkills Required
- Teams Meetings & Live Events
- Teams Phone Calling Plans
- Teams Phone Devices
- Teams Phone Direct Routing
- Teams Phone Mobile
- Teams Phone Operator Connect
- Teams Phone System Foundation
- Teams Premium
- Teams Rooms
- Deep understanding in Teams Voice architecture
- Experience with migrations to Microsoft Teams including Phone and Rooms
- Deep troubleshooting skills with Teams Phone and media optimization
- Track record supporting customer digital transformation with enterprise-grade Teams solutions
- Experience delivering proactive services such as workshops and technical assessments
- Fluent French and English oral and written communication
- Strong technical writing, presentation and training skills
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The Company
What We Do
CNX Resources Corporation (NYSE: CNX) is the premier natural gas development, midstream, and technology company in Appalachia – one of the most energy abundant regions in the world. We believe in an Appalachia First approach to our work – prioritizing investments and utilizing home-grown resources that truly make a Tangible, Impactful, and Local difference in our regional communities first, and then far beyond. Over the past 150+ years, our 100% local workforce has produced low cost and low emission natural gas to help meet the world’s growing energy demand and catalyze environmental progress. Learn more about our company at CNX.com. Or, to view stories on our vision, innovations and actions, visit PositiveEnergyHub.com
