Microsoft 365 / SharePoint Administrator (IT Customer Support Services)

Posted 2 Days Ago
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Quantico, VA, USA
In-Office
75K-85K Annually
Mid level
Information Technology • Consulting
The Role
Administers enterprise Microsoft 365 and SharePoint services, including Teams, Exchange Online, OneDrive, Purview, and Power Platform governance. Manages endpoint environments using MECM/SCCM and Intune, including software deployment, patching, imaging, compliance, and vulnerability remediation. Provides Tier II/III troubleshooting, maintains STIG and DoD cybersecurity compliance, supports RMF documentation, and coordinates vendors and technical teams. The role requires an active Secret clearance, IAT Level II certification, after-hours on-call participation, and up to 10% travel.
Summary Generated by Built In
Microsoft 365 / SharePoint Administrator (IT Customer Support Services)

Location: Quantico, VA (Hybrid with Remote Work Eligibility)
Company: G2IT
Clearance Required: Active Secret
Schedule: Full-Time | Hybrid | Up to 10% Travel
Salary Range: $75,000–$85,000 annually, depending on experience and qualifications

Position Overview

G2IT is seeking an experienced Microsoft 365 / SharePoint Administrator to support and maintain an enterprise collaboration environment serving more than 13,000 users across NIPRNet, SIPRNet, and planned JWICS environments for a Department of War agency.

The Microsoft 365 / SharePoint Administrator will be responsible for administering Microsoft 365 services, including SharePoint Online, Microsoft Teams, Exchange Online, and OneDrive. This position will focus on collaboration platform administration, user access management, system performance, security compliance, and troubleshooting complex technical issues.

The ideal candidate will have experience managing Microsoft 365 and SharePoint environments, supporting enterprise endpoint management solutions, and maintaining secure systems in accordance with DoD cybersecurity requirements.

This position requires collaboration with government stakeholders, technical teams, and vendors to ensure the availability, security, and performance of enterprise collaboration services.

Key Responsibilities
  • Administer and maintain Microsoft 365 services, including SharePoint Online, Microsoft Teams, Exchange Online, and OneDrive.

  • Manage SharePoint Online site provisioning, permissions, access controls, hub sites, and site architecture.

  • Configure and maintain Microsoft Teams policies, governance settings, and collaboration services.

  • Administer Microsoft Purview retention policies, compliance settings, and data governance controls.

  • Monitor Microsoft 365 service health, troubleshoot platform issues, and provide Tier II/III technical support.

  • Coordinate technical escalations with Microsoft and other vendors to resolve complex system issues.

  • Administer Zoom.gov and Adobe Connect accounts, security configurations, and integrations.

  • Support Microsoft Power Platform governance, including environment administration, connectors, and data loss prevention policies.

  • Implement Microsoft 365 configuration changes, feature updates, and service enhancements through formal Change Management processes.

  • Maintain system documentation, configuration records, and security compliance evidence supporting Risk Management Framework (RMF) requirements.

  • Ensure Microsoft 365 and collaboration services comply with applicable DISA STIGs and DoD cybersecurity policies.

  • Collaborate with technical teams to maintain service availability, system performance, and operational continuity.

Endpoint Management Responsibilities
  • Administer and maintain enterprise endpoint management solutions, including Microsoft Endpoint Configuration Manager (MECM/SCCM) and Microsoft Intune.

  • Monitor endpoint management infrastructure, client health, software distribution, and compliance reporting across multiple security environments.

  • Package, test, and deploy operating system updates, security patches, and third-party applications.

  • Monitor patch compliance and support remediation efforts in accordance with DoD security requirements.

  • Develop and maintain standardized Windows operating system images that comply with applicable DISA STIG requirements.

  • Support automated software deployment, system provisioning, and operating system imaging using task sequences and related tools.

  • Maintain endpoint configuration documentation and assist with vulnerability remediation and compliance reporting.

Required Qualifications
  • Bachelor's degree and a minimum of 3 years of related experience. An additional 4 years of relevant experience may be substituted for the degree.

  • Must be a U.S. Citizen.

  • Must possess an active DoD Secret clearance (favorably adjudicated T3/T3R).

  • Must possess and maintain a current DoD 8570/8140 IAT Level II certification, such as CompTIA Security+ CE, CySA+, GSEC, SSCP, or CCNA-Security.

  • Minimum of 3 years of experience administering Windows endpoint environments supporting 5,000+ devices.

  • Experience administering or supporting enterprise Microsoft 365 environments, including SharePoint Online, Microsoft Teams, Exchange Online, and OneDrive.

  • Experience managing SharePoint permissions, site configurations, user access, and collaboration services.

  • Hands-on experience with Microsoft Endpoint Configuration Manager (MECM/SCCM) and/or Microsoft Intune.

  • Experience with software deployment, operating system patching, endpoint imaging, and compliance reporting.

  • Strong knowledge of Windows 10/11, Active Directory, Group Policy, PowerShell scripting, and Windows Server fundamentals.

  • Experience applying DISA STIGs and maintaining STIG-compliant operating system configurations.

  • Familiarity with STIG Viewer, SCAP tools, and vulnerability management solutions such as ACAS/Nessus.

  • Experience supporting vulnerability remediation and tracking Plans of Action and Milestones (POA&Ms).

  • Experience working within formal Change Management processes and scheduled maintenance windows.

  • Ability to participate in an after-hours on-call rotation.

  • Strong troubleshooting, analytical, documentation, and communication skills.

  • Ability to work independently and collaborate with technical and non-technical stakeholders.

Preferred Qualifications
  • Microsoft 365 Certified: Administrator Expert.

  • Microsoft 365 Certified: Teams Administrator Associate.

  • Microsoft 365 Certified: Endpoint Administrator Associate.

  • SharePoint or Microsoft collaboration-related certifications.

  • Experience administering Microsoft 365 GCC High environments.

  • Experience using PowerShell to automate Microsoft 365 and SharePoint administration.

  • Experience supporting DoD or Intelligence Community environments across NIPRNet, SIPRNet, and JWICS.

  • Experience with Microsoft Power Platform, including Power Automate and governance controls.

  • Experience with Virtual Desktop Infrastructure (VDI), including VMware Horizon, Citrix, or Azure Virtual Desktop.

  • Familiarity with BitLocker and enterprise encryption management.

  • Experience supporting RMF compliance documentation and eMASS.

  • Experience working with digital twin, laboratory, or pre-production environments for system testing and change validation.

  • Experience using ServiceNow for Incident Management, Request Management, Knowledge Management, CMDB, or Service Catalog functions.

  • Additional certifications such as CompTIA Security+ CE, CySA+, or CASP+ CE.

Annual Salary: $75,000–$85,000, depending on experience and qualifications.

Skills Required

  • Bachelor's degree and at least 3 years of related experience, or an additional 4 years of relevant experience in lieu of the degree.
  • U.S. citizenship.
  • Active DoD Secret clearance, favorably adjudicated T3/T3R.
  • Current DoD 8570/8140 IAT Level II certification, such as CompTIA Security+ CE, CySA+, GSEC, SSCP, or CCNA-Security.
  • At least 3 years administering Windows endpoint environments supporting 5,000 or more devices.
  • Experience administering or supporting enterprise Microsoft 365 environments, including SharePoint Online, Microsoft Teams, Exchange Online, and OneDrive.
  • Experience managing SharePoint permissions, site configurations, user access, and collaboration services.
  • Hands-on experience with MECM/SCCM and/or Microsoft Intune.
  • Experience with software deployment, operating system patching, endpoint imaging, and compliance reporting.
  • Strong knowledge of Windows 10/11, Active Directory, Group Policy, PowerShell scripting, and Windows Server fundamentals.
  • Experience applying DISA STIGs and maintaining STIG-compliant operating system configurations.
  • Familiarity with STIG Viewer, SCAP tools, and ACAS/Nessus vulnerability management solutions.
  • Experience supporting vulnerability remediation and tracking POA&Ms.
  • Experience working within formal Change Management processes and scheduled maintenance windows.
  • Ability to participate in an after-hours on-call rotation.
  • Strong troubleshooting, analytical, documentation, and communication skills.
  • Ability to work independently and collaborate with technical and non-technical stakeholders.
  • Microsoft 365 Certified: Administrator Expert.
  • Microsoft 365 Certified: Teams Administrator Associate.
  • Microsoft 365 Certified: Endpoint Administrator Associate.
  • SharePoint or Microsoft collaboration-related certifications.
  • Experience administering Microsoft 365 GCC High environments.
  • PowerShell automation experience for Microsoft 365 and SharePoint administration.
  • Experience supporting DoD or Intelligence Community environments across NIPRNet, SIPRNet, and JWICS.
  • Experience with Microsoft Power Platform, including Power Automate and governance controls.
  • Experience with VDI platforms, including VMware Horizon, Citrix, or Azure Virtual Desktop.
  • Familiarity with BitLocker and enterprise encryption management.
  • Experience supporting RMF compliance documentation and eMASS.
  • Experience with digital twin, laboratory, or pre-production environments for system testing and change validation.
  • Experience using ServiceNow for incident, request, knowledge, CMDB, or service catalog functions.
  • Additional certifications such as CompTIA Security+ CE, CySA+, or CASP+ CE.
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The Company
Annapolis, Maryland
27 Employees
Year Founded: 2014

What We Do

G2IT, LLC is a Woman Owned Small Business (WOSB) and an Economically Disadvantaged Woman-Owned Small Business (EDWOSB) headquartered in Annapolis, Maryland. As a value-added reseller (VAR) and BMC partner, G2IT LLC. provides comprehensive information technology and systems engineering solutions that are secure, state of the art and aligned with your organization’s needs. Through G2IT’s partnerships with leading technology vendors we deliver best-in-class products and services supported by one of the most experienced professional services team in the industry. Our solutions ensures your investment in technology provides maximum performance, with minimum complexity and cost. G2IT supports all levels of the Public Sector, from the Department of Defense and Civilian agencies to State and Local government and higher education providing cost effective solutions for managing an organizations information, datacenters, and endpoints. G2IT has especially strong experience helping DoD clients address the specific challenges they face in a resource constrained environment

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