Job Summary:**
We are seeking an experienced and dynamic Manager of Software Development to lead our engineering teams at CSG Systems, Inc. This role will drive the successful delivery of high-quality software products, fostering a culture of innovation and continuous improvement in alignment with CSG's leadership principles.
Job Responsibilities:**
* Lead, mentor, and manage a team of software developers, promoting a collaborative and high-performing environment.
* Oversee the entire software development lifecycle, from requirements gathering to deployment and maintenance, utilizing both Agile and Waterfall methodologies as appropriate.
* Ensure the successful execution of projects, meeting deadlines and delivering within budget.
* Collaborate with product management, QA, and other cross-functional teams to define project scope, requirements, and technical specifications.
* Implement and maintain robust Quality Assurance (QA) processes to ensure the delivery of high-quality, reliable software products.
* Proactively identify, assess, and mitigate project risks throughout the development lifecycle.
* Champion Agile Principles and Agile Project Management best practices within the team.
* Foster influential communications within the team and with stakeholders, ensuring clear understanding and alignment.
* Actively participate in the professional development of team members, including mentoring youth and fostering growth opportunities.
* Embody and promote CSG Leadership Keystone values: Culture, Energize, Results, Teams, and Vision.
Demonstrated curiosity and hands‑on experimentation with AI tools in an engineering context
Job Qualifications:**
* Bachelor's degree in Computer Science, Software Engineering, or a related field; Master's degree preferred.
* Minimum of 7 years of experience in software development, with at least 3 years in a leadership or management role.
* Proven experience with Agile Principles and Agile Project Management methodologies.
* Solid understanding and experience with Waterfall Model.
* Demonstrated experience in Risk Management within software development projects.
* Strong background in Quality Assurance (QA) and Software Product Testing.
* Exceptional Leadership and Mentoring Youth skills.
* Excellent Influential Communications, both written and verbal.
* Familiarity with CSG Leadership Keystone: Culture, CSG Leadership Keystone: Energize, CSG Leadership Keystone: Results, CSG Leadership Keystone: Teams, and CSG Leadership Keystone: Vision.
* Ability to thrive in a fast-paced, dynamic environment.
Location(s):
India RemoteAccommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.
Skills Required
- Bachelor's degree in Computer Science, Software Engineering, or related field
- Master's degree
- Minimum of 7 years of experience in software development
- At least 3 years in a leadership or management role
- Proven experience with Agile Principles and Project Management
- Solid understanding of Waterfall Model
- Experience in Risk Management within software development
- Strong background in Quality Assurance and Software Testing
- Exceptional Leadership and Mentoring skills
- Excellent Influential Communications skills
What We Do
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey. That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.
Why Work With Us
We're high on respect and low on ego, making us an easy company to do business with and the best place to work. We cultivate a culture based on integrity, innovation, and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. #ChooseCSG
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