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Company: Oak Street Health
Title: Manager, Provider Services
Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes.
We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare.
The Oak Street model integrates outstanding clinical expertise, technology, and teamwork to deliver improved care quality and cost savings. These cost savings are then reinvested into care in our communities, creating a virtuous cycle of improving community health. The effectiveness of this approach has been recognized by [insert media recognition].
Role Description:
As the Manager of Provider Services , you will play a critical role in supporting our Oak Street Health patients, providers and business by leading the provider recruiting effort for one OSH division. The manager will both recruit providers and manage direct reports. This role reports to the Sr. Manager, Provider Services.
The Manager oversees the following:
Manages Associates and Specialists on the Provider Services team.
Serves as the day-to-day Manager across all OSH divisions, working with the Director and Senior Vice President as needed.
Develops and executes on divisional and regional recruiting strategies.
Develops and executes on multi-channel marketing initiatives in partnership with the Marketing team.
Develops and executes on conference strategy and residency program affiliations.
Supports provider development and provider engagement programming.
Works closely with the Division Presidents and Regional Vice Presidents to analyze and understand patient demand. In partnership with operations, medical and finance stakeholders, Manager forecasts supply and demand to determine the number and timing of provider hires for the year.
Enhances recruitment materials and sourcing methods.
Works with direct reports to assist them in providing optimal candidate experience.
Engages external recruitment firms when necessary; negotiates rates and contracts with such firms.
Leads the contracting and negotiation when hiring physicians and NP/PAs for own and direct report hires.
Maintains and evolves the database of candidate information and development of provider recruitment metrics to measure success and plan for future recruitment initiatives.
Qualifications:
- Bachelor’s degree required or equivalent experience.
Minimum 2–3 years of full-cycle healthcare recruiting experience, or equivalent; provider specific preferred.
CPRP certification preferred.
Strong interpersonal skills.
Knowledge of value-based care models preferred.
Familiarity with applicant tracking systems (Workday a plus).
Ability to manage multiple requisitions.
Commitment to diversity, equity, and inclusion.
Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.
Oak Street Health Benefits:
- Mission-focused career impacting change and measurably improving health outcomes for medicare patients
- Paid vacation, sick time, and investment/retirement 401K match options
- Health insurance, vision, and dental benefits
- Opportunities for leadership development and continuing education stipends
- New centers and flexible work environments
- Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$66,330.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- Bachelor's degree or equivalent experience
- Minimum 2-3 years full-cycle healthcare recruiting experience or equivalent
- Provider-specific recruiting experience
- CPRP certification
- Strong interpersonal skills
- Knowledge of value-based care models
- Familiarity with applicant tracking systems (Workday a plus)
- Ability to manage multiple requisitions
- Commitment to diversity, equity, and inclusion
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
