Mgr, Product - Money Canvas Coaching Experiences

      

Money Canvas is on a mission to help improve financial health in America. We are a free money coaching program that empowers people to take control of their money and build healthier spending and saving habits. The program is human-delivered, digitally enabled, grounded in behavioral psychology, and offered as a package of three one-on-one virtual sessions. Money Canvas has served over 13.5K households while maintaining an all-time NPS of 87.
As the Manager of Product on Money Canvas’ Coaching Experiences (CX) team, you will lead the evolution of our core coaching experience to improve users’ learning, behavioral, and financial outcomes. Our CX team is central to our mission, providing exceptional and delightful on-screen experiences to thousands of users while enabling our coaches to do the same. You will define the vision, roadmap, and strategy for a suite of products that help people visualize, learn about, and change their financial behaviors. You will oversee two product areas: (1) our core webapp experience, used by Money Canvas coaches to facilitate sessions with users, and (2) an emerging self-service experience for Money Canvas users to re-engage with content and concepts in between sessions. You will own the entire product lifecycle—from idea to launch—for an evergreen problem space while discovering, mitigating, and prioritizing dependencies on the in-session experience and other product areas, helping to build a new user journey from the ground up.
This role is unique in that it requires you to think like a systems designer and define and own business outcomes like a product leader. As the ideal candidate, you have demonstrated success launching and leading consumer-facing products that deepen user engagement and satisfaction or reinforce healthy behaviors. You balance a scrappy, entrepreneurial mindset with experience navigating complex, scaled environments and have a proven ability to translate customer and competitive insights into product strategy. You bring a user-centric approach, a bias for action, and a deep understanding of what it takes to build a seamless, scalable, and delightful core user experience. Experience with human service/delivery models or in the educational/coaching space is a strong plus; design fluency is a must.
You also care deeply about people and are committed to championing a culture of care, inclusivity, accountability, and continuous experimentation and learning. At Thrivent, the Manager of Product is a people and product leader who manages the product team responsible for one or more complex products. A player-coach role, they are responsible for the long-term strategy and vision for a set of products as well as for the performance and growth of the product practitioners on the team(s) they oversee. They play a key role to actively engage, develop, coach and influence product team operations, practices, and talent. This role typically has direct supervision responsibilities for between 1 and 4 product owners. They partner effectively with, and provide clarity and inspiration to, other disciplines on their team (business, design, engineering, analytics, etc.) and lead collaboration efforts with stakeholders from other teams across Thrivent to align on priorities and develop effective solutions to user challenges to optimize the end user experience.

         

          

              

Pay Transparency

 

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $143,557.00 - $194,224.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

 

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

 

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

 

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.