Department:
TechnologyOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The Manager Cybersecurity supports the Cybersecurity Engineering Operations Team, overseeing technologies including PingOne, PingID, PingFederate, F5 APM, custom‑built security integrations, and AWS. They’ll lead a People‑focused Team responsible for monitoring, supporting, and maintaining cybersecurity platforms while serving as the first line of defense when issues arise or Customers need support. They’re accountable for delivering secure, resilient, and well‑integrated solutions and services that align with cybersecurity strategy, technical standards, and enterprise objectives. The Manager Cybersecurity applies strong communication and problem‑solving skills, paired with sound business and technical judgment, to ensure solutions meet Customer needs, maintain high availability, and deliver meaningful value to the organization.
Additional Details
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
- Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
- Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
- Invest in leadership and self-growth through participating in continuous learning and development
- Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization
- Participate fully in organizational processes and initiatives, i.e. performance management, interviewing, budgeting, training, etc.
- Lead the resolution of organization, team and individual issues, making appropriate decision
- Develop and execute strategies and processes to improve performance and the value of products and services provided
- Lead cross-functional Teams to deliver solutions and services to meet enterprise needs
- Provide Cybersecurity thought Leadership related to assigned functional areas
- Deliver Cybersecurity solutions using best practices to achieve maximum Team productivity while delivering high quality products
- Stay abreast of Cybersecurity emerging trends, processes, and solutions related to assigned responsibilities
- Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams
- Work with Technology and business partners to measure financial benefits and demonstrable business value
- May perform other job duties as directed by Employee's Leaders
- Knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising
- Knowledge of personnel practices and regulations
- Knowledge of Cybersecurity best practices, software development practices, concepts, methodologies, tools and trends
- Knowledge of project management methodologies
- Skilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teams in order to drive Cybersecurity agenda
- Ability to provide tactical leadership for Team(s)
- Ability to use appropriate motivation and influence techniques to achieve desired Team results
- Ability to set and manage stakeholder expectations
- Ability to deliver quality projects on time and within budget
- Ability to manage projects using the organization's project management methodology
- Required: High School Diploma or GED
- Required: Required: Bachelor's degree in Management Information Systems, Computer Science, Business Administration or related field and/or equivalent Cybersecurity formal training
- Demonstrated experience in directly or indirectly leading team(s)
- Fully functioning, broad knowledge in:
- A Cybersecurity Business and/or Information Technology environment
- Leading teams and providing work direction
- Preferred: Experience working in Ping Identity with knowledge of SAML and OIDC
- Preferred: Airline Experience
- Preferred: Cloud Security focused on AWS
- Preferred: Pipeline knowledge leveraging GitHub
- Preferred: Strong Knowledge of Computer and Network Security
- Preferred: Familiarity with working in ITIL
- Preferred: Knowledge of the Agile Framework
- N/A
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
- Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
- Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary
- Ability to work extended hours as needed
Pay & Benefits
- Competitive market salary from $153,000 per year to $170,000 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents (including pets)
- Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
- Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
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Southwest Airlines Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Southwest Airlines and has not been reviewed or approved by Southwest Airlines.
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Pay Growth & Progression — Pay progression is described as materially improving after major 2024 union agreements, especially for pilots and flight attendants. Compensation satisfaction is framed as stronger over time as step scales and seniority accumulate.
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Retirement Support — Retirement support stands out through a dollar-for-dollar 401(k) match and the presence of profit-sharing contributions that can add to retirement savings. Stock purchase access is also positioned as an additional ownership-oriented component of total rewards.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle value is elevated by extensive space-available travel privileges and broad travel-related discounts that can materially offset personal travel costs. Recognition mechanisms like points-based rewards are also positioned as an added lifestyle-oriented perk.
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What We Do
At Southwest Airlines we connect People to what’s important in their lives—that also means connecting our Employees to what’s important in their lives! Our Employees value the opportunity to work hard, be creative, and have fun on the job. Southwest Airlines recognizes, respects, and values differences. By fostering a culture that embraces and utilizes our diversity, we create competitive advantages in teamwork and innovation that contribute to our overall success.
