Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.
Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours!
As the Senior Manager of IT Service & Asset Operations, you will lead the team responsible for the full lifecycle of IT service delivery and technology asset management across the enterprise. You will own the strategy and execution of service management, hardware and software asset management, vendor relationships, and managed services — ensuring the organization gets maximum value from its technology investments while maintaining operational excellence.
Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.
Responsibilities/Expectations:- Leads a hard-working team of business systems analysts and developers and coordinates workforce planning and career development activities for team members
- Builds strong relationships with business partners and external vendors
- Drives standardization of application platforms across all dedicated business areas, enables simplification, and finds opportunities to fully use existing system functionality
- Creates a strategic roadmap for the business areas that align with overall IT strategy for the company
- Maintains a solid understanding of industry and technology trends as they apply the aligned business areas
- Serves as a solution provider to business partners including evaluation and analysis of system changes and new systems; Provides project leadership and management of business initiatives following project lifecycle, testing and all applicable policies and procedures
- Prepares, monitors and manages capital and expense budgets
- Owns and transforms IT service management practices, processes, and tooling
- Drives continuous improvement in service delivery and end-user experience
- Oversees the full lifecycle of hardware assets (PCs, mobile devices, circuits, peripherals) from procurement through disposition, including physical asset room operations
- Coordinates with Supply Chain on IT procurement processes
- Drives license optimization and cost management across the software portfolio – FinOps
- Ensures CMDB accuracy and alignment with operational reality
- Maintains reliable asset records that support incident, change, and configuration management
- Oversees enterprise software packaging for standardized deployment
- Builds a culture of accountability, operational rigor, and solution orientation
- Other duties as assigned
- Required: Bachelor's degree and minimum of seven (7) years' experience in IT, including a minimum of two (2) years in a formal or informal leadership role
- Preferred: Bachelor's degree in an IT-related field
- Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
- Proficiency in Microsoft Office Applications and PC skills
- Preferred: experience in service management or asset management
- Demonstrated ability to manage vendor relationships and negotiate contracts
- Familiarity with CMDB governance and asset lifecycle management
- Exemplary vendor management skills
- Strong knowledge of technology trends and ability to translate those trends into effective business applications
- Experience partnering with leaders across IT and business to deliver a technology roadmap
- Ability to organize and prioritize multiple projects and responsibilities
- Preferred: Knowledge in implementation or support of cloud/SaaS applications
- Preferred: Experience in the energy or utility industries
- Preferred: Understanding of current and future state strategies for automation technology
Our corporate headquarters is located in downtown Tulsa, Oklahoma, the 2nd largest city in Oklahoma and the 47th most populous in the U.S.
Tulsa is known as the Mother of "The Mother Road" - Route 66, and boasts impressive art deco architecture, the #1 city park in the U.S. (The Gathering Place) and is a great venue for live music. It's an easy place to get in and out of, with more than 20 non-stop flight destinations offered at Tulsa International Airport. Tulsa is listed on CNN Travel's best destinations to visit in 2022!
Tulsa is not only a great place to live, but it's affordable. According to the 2019 Economic Report from Tulsa's Future, the cost of living is 8 percent below the U.S. average. There is no place like T-Town. Check out visittulsa.com to learn more!
Why Choose Williams?
We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire. With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career!
Competitive compensation
Annual incentive program
Hybrid work model - one work from home day each week for most office-based roles
Flexible work schedule for most field-based roles
401(k) with company matching contribution and a fixed annual company contribution
Comprehensive medical, dental, and vision benefits
Generous company-paid life insurance and disability benefits
A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account
Healthcare and Dependent Care Flexible Spending Accounts
Paid time off, including floating and company holidays
Employee stock purchase plan
Robust employee learning and development
High internal mobility (we promote from within)
Parental leave (we provide up to 6 weeks for each parent)
Fertility coverage and adoption benefits
Domestic partner benefits
Educational reimbursement
Non-profit donation matching contributions and time off to volunteer
Employee resource groups
Employee assistance programs
Technology to make our work more productive and collaborative
Regular employee engagement surveys and feedback processes
Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen.
Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.
For more information, please visit Total Rewards | Williams Companies.
Education Requirements:Bachelors (Required)Skill Requirements:
Competency Requirements:
Skills Required
- Bachelor's degree
- Minimum of seven (7) years' experience in IT
- Minimum of two (2) years in a leadership role
- Proficiency in Microsoft Office Applications
- Experience in service management or asset management
- Demonstrated ability to manage vendor relationships
- Familiarity with CMDB governance
- Strong knowledge of technology trends
- Experience partnering with leaders across IT and business
- Knowledge in implementation or support of cloud/SaaS applications
- Experience in the energy or utility industries
- Understanding of current and future state strategies for automation technology
What We Do
Williams has been around for more than a century, but our work has never been more important. Our employees impact people’s lives every day, fueling the clean energy economy with large-scale energy infrastructure that connects natural gas supplies to markets with growing demand for cleaner fuel. We handle 30% of the natural gas in the United States that is used every day to heat our homes, cook our food and generate our electricity. Williams works closely with customers to provide the necessary infrastructure to serve growing markets and safely deliver natural gas products to reliably fuel the clean energy economy. With interstate natural gas pipelines and gathering & processing operations throughout the country, we reliably deliver value to our employees, investors, customers and communities by running our business with authenticity and a safety-driven culture, leading our industry into the future. Our employees are our most valued resource and the driving force behind our reputation as a safe, reliable company that does the right thing, every time. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.
