At Williams, we’re powering a cleaner, more connected future, and that starts with you. Here, your work fuels communities, drives innovation, and helps deliver reliable energy the world depends on. Join a Fortune 500 team that invests in your growth, values your contributions, and challenges you to make a lasting impact every day.
Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours!
As the Senior Manager of IT Service & Asset Operations, you will lead the team responsible for the full lifecycle of IT service delivery and technology asset management across the enterprise. You will own the strategy and execution of service management, hardware and software asset management, vendor relationships, and managed services — ensuring the organization gets maximum value from its technology investments while maintaining operational excellence.
Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.
Responsibilities/Expectations:- Leads a hard-working team of business systems analysts and developers and coordinates workforce planning and career development activities for team members
- Builds strong relationships with business partners and external vendors
- Drives standardization of application platforms across all dedicated business areas, enables simplification, and finds opportunities to fully use existing system functionality
- Creates a strategic roadmap for the business areas that align with overall IT strategy for the company
- Maintains a solid understanding of industry and technology trends as they apply the aligned business areas
- Serves as a solution provider to business partners including evaluation and analysis of system changes and new systems; Provides project leadership and management of business initiatives following project lifecycle, testing and all applicable policies and procedures
- Prepares, monitors and manages capital and expense budgets
- Owns and transforms IT service management practices, processes, and tooling
- Drives continuous improvement in service delivery and end-user experience
- Oversees the full lifecycle of hardware assets (PCs, mobile devices, circuits, peripherals) from procurement through disposition, including physical asset room operations
- Coordinates with Supply Chain on IT procurement processes
- Drives license optimization and cost management across the software portfolio – FinOps
- Ensures CMDB accuracy and alignment with operational reality
- Maintains reliable asset records that support incident, change, and configuration management
- Oversees enterprise software packaging for standardized deployment
- Builds a culture of accountability, operational rigor, and solution orientation
- Other duties as assigned
- Required: Bachelor's degree and minimum of seven (7) years' experience in IT, including a minimum of two (2) years in a formal or informal leadership role
- Preferred: Bachelor's degree in an IT-related field
- Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
- Proficiency in Microsoft Office Applications and PC skills
- Preferred: experience in service management or asset management
- Demonstrated ability to manage vendor relationships and negotiate contracts
- Familiarity with CMDB governance and asset lifecycle management
- Exemplary vendor management skills
- Strong knowledge of technology trends and ability to translate those trends into effective business applications
- Experience partnering with leaders across IT and business to deliver a technology roadmap
- Ability to organize and prioritize multiple projects and responsibilities
- Preferred: Knowledge in implementation or support of cloud/SaaS applications
- Preferred: Experience in the energy or utility industries
- Preferred: Understanding of current and future state strategies for automation technology
Because here, you don’t have to choose between career and lifestyle. Tulsa is a growing hub for innovation and energy, paired with a vibrant arts scene, great food, and a cost of living that actually lets you enjoy it all. Think shorter commutes, bigger impact and a community that feels like home from day one. Check out ExperienceTulsa.com to learn more.
We invest in our people in ways that actually show up in your day-to-day, not just on paper. Our Total Rewards are built to support how you work, live, and plan for what’s next.
Here’s a look at what that means:
- Strong pay plus an annual incentive program
- Hybrid work for most office roles, plus real flexibility in many field positions
- Medical, dental, and vision coverage with options that fit your life, not the other way around
- 401(k) with company match and an annual company contribution
- Paid time off, including company and floating holidays
- Paid parental leave (up to six weeks per parent), plus fertility and adoption support
- Advanced AI tools and resources to help level up and work smarter
- Clear paths to grow your career, with a strong culture of promoting from within
- Tuition reimbursement and support for continuing education
- HSA and FSA options
- Company-paid life insurance and disability coverage
- Employee stock purchase plan
- Domestic partner benefits
- Employee resource groups, wellness support, paid volunteer time, and company matching for causes you care about
Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.
For more information, please visit Total Rewards | Williams Companies.
Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.
Education Requirements:Bachelors (Required)Skill Requirements:
Skills Required
- Bachelor's degree
- Minimum seven (7) years' experience in IT including at least two (2) years in a leadership role
- Excellent organizational and interpersonal skills with safety as a priority
- Proficiency in Microsoft Office applications and PC skills
- Ability to manage vendor relationships and negotiate contracts
- Familiarity with CMDB governance and asset lifecycle management
- Ability to organize and prioritize multiple projects and responsibilities
- Experience in service management or asset management
- Knowledge or experience implementing or supporting cloud/SaaS applications
- Experience in the energy or utility industries
- Understanding of current and future state strategies for automation technology
What We Do
Williams has been around for more than a century, but our work has never been more important. Our employees impact people’s lives every day, fueling the clean energy economy with large-scale energy infrastructure that connects natural gas supplies to markets with growing demand for cleaner fuel. We handle 30% of the natural gas in the United States that is used every day to heat our homes, cook our food and generate our electricity. Williams works closely with customers to provide the necessary infrastructure to serve growing markets and safely deliver natural gas products to reliably fuel the clean energy economy. With interstate natural gas pipelines and gathering & processing operations throughout the country, we reliably deliver value to our employees, investors, customers and communities by running our business with authenticity and a safety-driven culture, leading our industry into the future. Our employees are our most valued resource and the driving force behind our reputation as a safe, reliable company that does the right thing, every time. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.
