The Role
As a Meter Specialist, you'll support technical projects, perform data analysis, conduct training, create technical documents, and provide customer support for submetering solutions.
Summary Generated by Built In
About Metergy Solutions, LLC. (“Metergy”)
As one of North America’s most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and bills and collects the utility consumption.
Our innovative Submetering as a Service (SaaS) model generates long-term recurring revenue and has been proven to reduce in-suite energy consumption by an impressive 40%, significantly advancing our clients' decarbonization efforts. This outstanding performance has enabled Metergy to issue green bonds and secure green financing, fueling our sustained growth and creating extraordinary career opportunities for our team.
As the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy boasts over 850,000 contracted meters, issues more than 2 million utility invoices annually, and employs over 400 dedicated team members. Our successful acquisitions have consistently exceeded expectations, unlocking immense growth potential.
Metergy is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This partnership provides Metergy with access to substantial capital, infrastructure investment expertise, and a global reach, positioning us for continued success and innovation.
Our Mission
Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.
Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.
The position is part of the Technical support team which is responsible for defining design standards and best practices, leading cross-functional integration projects across departments/subsidiaries, conducting energy analysis of multiple commodities, and performing other ad-hoc technical tasks.
Typical Daily Responsibilities:
- Perform market research, evaluate new and existing 3rd party products and applications, including electric, water, and thermal metering and communication technologies.
- Provide technical training to Field Technicians, Project Managers, Logistics Coordinators and external parties as required
- Develop technical documentation to support field operations including standard operating procedures, work instructions, and training materials
- Perform analysis of electrical, water, thermal and gas data across Metergy & Quadlogic’s portfolio to provide insights on energy consumption patterns across different HVAC technologies to develop relevant energy allocation strategies
- Analyze electrical and mechanical drawings to provide guidance and support on sub-metering system design principles for electricity, water, gas and thermal services in residential, commercial and mixed-use properties
- Create schematic diagrams in AutoCAD LT for new-construction and retrofit projects detailing project summary, bill of materials, and sub-metering installation requirements
- Maintain building portfolio Meter system cross reference.
- Produce Engineering Reports focusing on outlining challenges and providing solutions for current and new products, practices, and processes
- Provide technical expertise on communication and AMR (Automated Meter Reading) equipment to improve business Operations troubleshooting procedures
- Review, perform root cause analysis and see through corrective actions as part of the resolution of non-conformances identified through Metergy’s quality management system
- Customer Technical Support – handle customer technical needs such as remote (phone and e-mail) and on-site installation support.
- Assist with feature request implementation and high-level problem solving
- Identify and deliver on continuous improvement opportunities
- Other technical tasks as required
Preferred Skills:
- A passion for working with clients and building relationships
- Strong organization and communication skills, both verbal and written
- Self-motivated & Excellent work ethic
- Ability to both follow direction and think independently
- Aptitude for math & enjoy working with numbers on a day-to-day basis
- Affinity for computers and software, strong Excel skills
- High level of attention to detail, strong problem-solving and analytical skills
- Ability to meet deadlines and work well under pressure
- An understanding of electric, gas and / or water utility billing and rates is a plus but willing to train the right candidate
Requirements
- College degree – Preferred Electrical/Mechanical engineering
- Proficient in Microsoft Office, Google Suite, Auto CAD
- Have a strong background in troubleshooting and problem solving
- Working knowledge of electrical & mechanical systems, including electricity distribution, DCW and DHW systems, fan coil/heat pump systems in multi-family and commercial buildings
- Excellent written, communication and interpersonal skills
- Experience with data aggregation and analysis
- Project Management skills to concurrently delivery multiple projects
- Comfortable working independently
- Detail oriented
Benefits & Perks
• Excellent health coverage and life insurance benefits – no waiting period!
• Company-paid Long-Term Disability and Basic Life Coverage
• Flexible Spending Account (FSA) options
• 401K plan with immediate company match
• Generous Paid Time Off Plan plus 10 paid holidays
• Summer hours to enjoy the weather
• Regular Social events - happy hours, summer & holiday parties, & more
Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.
Top Skills
Autocad Lt
Google Suite
MS Office
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Enercare Connections is now Metergy Solutions.
As one of North America’s most experienced submetering providers, we’ve brought turnkey solutions to our clients for over 15 years, with 330,000 services under contract and 2,000,000 utility invoices issued annually. Our call centre, sales, engineering, commissioning, and billing are all under one roof – so we have you covered from design, to implementation to billing.
Metergy Solutions Inc. is a portfolio company of Brookfield Infrastructure, one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors.
