Responsibilities
- Develop and review high-quality reports, presentations, and documentation for internal and external stakeholders.
- Serve as a trusted advisor to clients and senior leaders, communicating insights and recommendations effectively.
- Build and maintain strong cross-functional relationships to drive alignment and results.
- Demonstrate sound judgment, accountability, and initiative in managing priorities and deliverables.
- Identify opportunities for process improvement and innovation to enhance team and organizational performance.
- Perform market research, evaluate new and existing 3rd party products and applications, including electric, water, and thermal metering and communication technologies.
- Provide technical training to Field Technicians, Project Managers, Logistics Coordinators and external parties as required
- Develop technical documentation to support field operations including standard operating procedures, work instructions, and training materials
- Perform analysis of electrical, water, thermal and gas data across Metergy & Quadlogic’s portfolio to provide insights on energy consumption patterns across different HVAC technologies to develop relevant energy allocation strategies
- Analyze electrical and mechanical drawings to provide guidance and support on sub-metering system design principles for electricity, water, gas and thermal services in residential, commercial and mixed-use properties
- Create schematic diagrams in AutoCAD LT for new-construction and retrofit projects detailing project summary, bill of materials, and sub-metering installation requirements
- Provide technical expertise on communication and AMR (Automated Meter Reading) equipment to improve business Operations troubleshooting procedures
- Review, perform root cause analysis and see through corrective actions as part of the resolution of non-conformances identified through Metergy’s quality management system
- Customer Technical Support – handle customer technical needs such as remote (phone and e-mail) and on-site installation support.
- Provide mentorship and guidance to junior team members, fostering professional growth and collaboration.
Requirements
- Education: College degree – Preferred Electrical/Mechanical engineering
- 5 years of experience in a technical/engineering role.
- Working knowledge of field device communication protocols
- Working knowledge of electrical & mechanical systems, including electricity distribution, DCW and DHW systems, fan coil/heat pump systems in multi-family and commercial buildings.
- Strong background in troubleshooting and problem solving
- Proficient in Microsoft Office, Google Suite, Auto CAD
- Excellent written, communication and interpersonal skills
- Experience with data aggregation and analysis.
- Project Management skills to concurrently delivery multiple projects
- Comfortable working independently
- Detail-orientation
Preferred Skills
- A passion for working with clients and building relationships.
- Strong organization and communication skills, both verbal and written
- Self-motivated & Excellent work ethic
- Ability to both follow direction and think independently.
- Aptitude for math & enjoy working with numbers on a day-to-day basis.
- Affinity for computers and software, strong Excel skills
- High level of attention to detail, strong problem-solving and analytical skills
- Ability to meet deadlines and work well under pressure.
- An understanding of energy use in buildings, building HVAC systems.
- An understanding of electric, gas and / or water utility billing and rates is a plus but willing to train the right candidate.
Top Skills
What We Do
Enercare Connections is now Metergy Solutions.
As one of North America’s most experienced submetering providers, we’ve brought turnkey solutions to our clients for over 15 years, with 330,000 services under contract and 2,000,000 utility invoices issued annually. Our call centre, sales, engineering, commissioning, and billing are all under one roof – so we have you covered from design, to implementation to billing.
Metergy Solutions Inc. is a portfolio company of Brookfield Infrastructure, one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors.






