Merchant - Brilliant Earth
Position Overview:
We are seeking a bright, motivated Merchant to support our merchandising team in setting and implementing the strategic direction of our product and category lines. This role focuses on management of category performance, product strategy, pricing strategy/implementation, as well as driving action items and special projects for the Gemstone category. The Merchant will support the Director, Diamonds & Gemstones and own revenue/gross margin for the Gemstone category. Ideal candidates will have experience in category management, cross-functional collaboration, creative problem solving, and process creation, possess robust analytical and reporting skills, and thrive in a fast-paced, dynamic environment. Our teams are dedicated to cultivating a joyful and luxurious consumer brand, with an emphasis on an exceptional customer experience.
Key responsibilities include:
- Evaluate and drive category performance including sales growth, productivity, margin, sell-through and other key metrics.
- Identify opportunities to influence category performance, including product assortment, pricing, promotions, marketing, site merchandising, showroom merchandising, and inventory.
- Run weekly and monthly reporting and conduct ad hoc analyses to evaluate product and category performance, including growth, mix and profitability.
- Run and improve recurring analyses to evaluate pricing and margins and support decision-making process around price optimization.
- Take ownership of action items follow-up, such as working with cross-functional teams on executing price changes, product discontinuations and website updates.
- Collaborate with procurement and vendor management team to ensure Brilliant Earth offers a compelling assortment of products that meet customer needs and optimize productivity.
- Partner with the Inventory Planning Team on monthly forecasting and open-to-buy reporting to determine inventory levels and guide buying efforts.
- Collaborate with the marketing team to support site merchandising and marketing decisions, such as product recommendations and featured imagery.
- Conduct competitor reviews to monitor competitor's assortment, pricing, promotions and product introductions.
Specific qualifications include:
- BA degree or equivalent, preferred
- 5+ years of analytical experience or merchandising experience in a consumer-based retail environment. Experience in ecommerce preferred.
- Robust knowledge of Excel and comfortable building analytical models
- Entrepreneurial attitude/self-starter
- Excellent analytical and problem-solving skills
- Ability to work individually and as a team player to execute projects
- Highly organized with focus on owning a project through all stages of execution
- Ability to think critically and adapt quickly in a flexible environment
- Interest in socially and environmentally responsible organizations and products
- Exposure to demand forecasting, retail merchandise planning, inventory management best practices and inventory systems a plus.
What We Offer:
- Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
- Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!
- Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
- Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
- Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
- Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!
- Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
- Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!
- 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
- Paid Time Off. We know it’s important to recharge and relax
- Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
- Disability and Life insurance. 100% employer-paid.
- Pre-Tax Commuter Benefits.
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What We Do
In 2005, we launched Brilliant Earth to raise the standards in the jewelry industry while creating beautiful fine jewelry that is different in every way – how it’s made, how it’s sold, how it’s sourced and crafted, and how it gives back. As a result, we go beyond current industry practices for sourcing, use recycled precious metals to minimize our environmental footprint, and support environmental and social causes through our giving back initiatives. Or Mission is to cultivate a more transparent, sustainable, compassionate, and inclusive jewelry industry. Our Mission and ESG Goals are underpinned by our foundational pillars:
We believe that demonstrating transparency, through ethical business practices and governance, and enforcing rigorous protocols for sourcing environmentally and socially responsible materials are key to driving change in our industry.
Our products are designed to be loved for generations, and we seek to reduce our environmental footprint by keeping our jewelry circular and embedding environmental sustainability throughout our operations and value chain.
We seek ways to create lasting impact, not just in our own value chain and customer communities but also across artisanal small scale mining communities where gemstones and precious metals are sourced.
We are committed to creating a representative jewelry industry through our unique products and inclusive experiences for customers, and through a company culture that emphasizes equitable recruiting practices and invests in our diverse employee base.
Why Work With Us
Our Mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Since our founding in 2005, this Mission has been at the core of everything we do. Our community of collaboration, respect and encouragement welcomes hard working team players who are ready to make an impact and grow with us.
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