Search the 54 jobs at Brilliant Earth

The Area Manager is responsible for enhancing customer service in showrooms, executing business strategies, driving sales performance, and fostering employee development. This role involves hands-on leadership in profitability, customer experience, and operational excellence while managing showroom teams and collaborating with cross-functional departments.

The Product Operations Associate will support the Marketing and E-Commerce Department by managing the production work related to product imagery. Responsibilities include handling product pulls, shipping, tracking photography status, and supporting various teams with these processes while adhering to luxury brand guidelines.

The Luxury Sales Manager will lead the sales team to achieve sales goals and enhance customer experiences. Responsibilities include mentoring associates, analyzing performance data, overseeing showroom operations, and collaborating across departments to foster growth and customer satisfaction.

The Assistant Manager will oversee and mentor a team focused on delivering exceptional customer service in a fine jewelry showroom. Responsibilities include team recruitment, managing customer experience, maintaining showroom standards, responding to inquiries, and collaborating with various departments to enhance sales and customer satisfaction.

The Luxury Sales Associate provides exceptional service to customers by guiding them through the sales process both in-person and virtually. Responsibilities include managing sales leads, conducting post-sale appointments, and ensuring a pleasant customer experience while enforcing policies.

Jewelry Sales Consultants at Brilliant Earth guide customers through their purchasing journey via in-person and virtual platforms. They are responsible for providing exceptional customer service, managing sales leads, conducting follow-ups, and ensuring a memorable, luxury experience. The role involves meeting sales targets and maintaining showroom standards.

As a Jewelry Sales Consultant, you will provide exceptional customer experiences through in-person and virtual sales. This role involves guiding customers in their purchasing decisions, managing sales leads, conducting post-sale follow-ups, and ensuring product security in a fast-paced environment. You will need strong communication skills and a passion for exceeding sales targets.

The Luxury Sales Manager will lead a team to achieve sales targets, ensuring exceptional customer experiences and operational efficiency. Responsibilities include team mentoring, data analysis for sales improvement, and fostering collaboration across departments.

Jewelry Sales Associates guide customers through personalized jewelry purchasing experiences both in-person and virtually. They manage sales leads, assist in post-sale services, and create a luxury customer experience while meeting sales targets. Associates are responsible for ensuring a pleasant environment in the showroom and using the ERP system for task management.

As a Jewelry Consultant, you'll provide a luxury experience to customers, guiding them through the sales process in-person and through various platforms. Your role includes managing sales leads, assisting with product inquiries, confirming appointments, and ensuring customer satisfaction while meeting sales targets in a fast-paced environment.

As a Jewelry Sales Consultant, you will provide exceptional customer experiences through in-person and virtual consultations, guiding customers in their purchasing decisions. Your role includes managing sales leads, assisting customers with post-sale inquiries, reviewing feedback, and acting as a brand advocate for a sustainable jewelry industry.

As a Jewelry Sales Consultant, you will provide exceptional customer experiences in both in-person and virtual appointments. You will assist customers in finding jewelry, managing sales leads, conducting follow-ups, and maintaining showroom standards to meet sales targets and ensure customer satisfaction.

The Customer Experience Assistant Manager will lead and mentor a team responsible for delivering exceptional service in a jewelry showroom. This role involves achieving sales targets, improving customer experiences, managing team dynamics, and collaborating across departments, while ensuring the showroom maintains a luxury aesthetic.

As a Customer Experience Associate, you will provide exceptional service by guiding customers through their jewelry purchases using various sales platforms. Responsibilities include assisting customers, managing leads, conducting post-sale consultations, and using an ERP system to enhance customer interactions. The role requires strong communication skills and a passion for exceeding sales targets in a fast-paced environment.

The Sr. Marketing Associate, Paid Media is responsible for developing and executing display and programmatic advertising strategies to drive business outcomes. This role involves audience targeting, performance analysis, A/B testing, and budget management to optimize campaigns effectively across multiple digital channels.

As a Polisher/Jeweler/Setter, you will execute the physical construction of fine jewelry, including soldering, setting stones, and polishing. You will ensure quality standards are met, maintain workspace organization, and collaborate with team members on processing timelines and quotas.

The Customer Experience Assistant Manager at Brilliant Earth will lead and mentor a customer service team, ensuring exceptional service in a luxury jewelry showroom. Responsibilities include achieving sales targets, managing appointments, improving customer experiences, solving escalations, and collaborating with various departments.

Jewelry Sales Consultants at Brilliant Earth provide an exceptional experience for customers in their luxury jewelry showroom. They guide customers through sales via in-person and digital channels, manage incoming sales leads, conduct post-sale follow-ups, and ensure a luxurious customer experience. They are also responsible for managing showroom security and utilizing an ERP system.

The Director of Consumer Insights & Data Analytics will optimize customer behaviors and improve the purchase journey using data insights. Responsibilities include leading research, analyzing user behavior, driving marketing activities, and developing tools for measuring brand strength and customer segmentation.

The Retail Sales Assistant Manager will lead and mentor a customer experience team, ensuring exceptional service delivery and achieving sales targets. Responsibilities include managing a showroom environment, responding to customer inquiries, conducting appointments, and collaborating across departments to enhance customer satisfaction and operational efficiency.