Mercedes-Benz - Internet Sales Manager

Posted 2 Days Ago
Be an Early Applicant
Palm Springs, CA, USA
In-Office
75K-300K Annually
Mid level
Automotive • Retail
The Role
Manage inbound internet, phone, and third-party leads; ensure timely professional responses; monitor lead activity and conversions; coordinate with Sales Managers; maintain CRM lead processes and documentation; assist with deal structuring and negotiations to maximize sales and retention.
Summary Generated by Built In

indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry thought leader representing 30 timelessly modern franchised dealerships in eight US markets, including Houston, TX, Rancho Mirage, CA, Palm Springs, CA, Riverside, CA, Marin, CA, Redwood City, CA, St. Louis, MO, San Francisco, CA, Sugar Land, TX, Fort Collins, CO, and most recently Little Rock, AR.

indiGO represents the very best in automotive brands: Aston Martin, Audi, Bentley, BMW, Ferrari, Genesis, Hyundai, Jaguar, Lamborghini, Land Rover, McLaren, Mercedes-Benz, Porsche, Rolls-Royce, Rimac, and Volkswagen. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Each of our dealerships work as a team, and our team strives to be the best for our customers. indiGO is proud to represent the best in luxury automotive brands as well as the best people – come and join us today!

What we are looking for:

indiGO Auto Group's Mercedes- Benz Palm Springs dealership is seeking a full-time Internet Sales Manager to join our team in our state-of-the-art facility. This is a great opportunity to work for an exciting company in a fast-paced environment.

This is what we offer:

  • Opportunity to work in a cohesive and supportive team environment
  • Brand new, state-of-the-art facilities and equipment
  • Opportunity for advancement in a growing company
  • Comprehensive insurance plans
  • 401(k) plus match
  • Paid vacation days, sick days, and holidays

Here is what an ordinary day of work may look like:

  • Oversee all inbound internet, digital retailing, phone, and third-party leads.
  • Ensure timely and professional responses to all customer inquiries in accordance with dealership expectations.
  • Monitor daily lead activity, appointment set rates, show rates, and sold conversions.
  • Work closely with the Sales Managers to maximize sales opportunities and customer retention.
  • Maintain accountability for lead management processes within CRM systems including Tekion or other dealership platforms.
  • Ensure all customer communications and follow-up activities are accurately documented.
  • Review aging leads and implement action plans to improve engagement and conversion performance.
  • Assist in structuring deals, presenting pricing, and supporting negotiations when necessary.

The opportunity is for you if you have:

  • Previous automotive sales and/or internet sales management experience preferred.
  • Strong understanding of CRM systems, lead management, and digital sales processes.
  • High degree of professionalism
  • Strong interpersonal (verbal and written) communication skills, team player
  • Organizational, multi-tasking, and prioritizing skills
  • Professional appearance and demeanor.
  • Willing to submit to a drug test and criminal background check
  • Valid driver’s license and insurable driving record required.

Pay range for this role is: $75,000 - $300,000 per year

Employee will be compensated through a combination of hourly pay and commissions/ bonuses, which will vary based on productivity.

This job description in no way implies that the duties listed here are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisors.

indiGO Auto Group is an equal opportunity employer, free from discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited torecruiting, hiring, advancement, termination, layoff, transfer, leaves of absence, compensation and training.

Skills Required

  • Previous automotive sales and/or internet sales management experience
  • Strong understanding of CRM systems, lead management, and digital sales processes
  • High degree of professionalism
  • Strong interpersonal (verbal and written) communication skills, team player
  • Organizational, multi-tasking, and prioritizing skills
  • Professional appearance and demeanor
  • Willingness to submit to a drug test and criminal background check
  • Valid driver's license and insurable driving record
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The Company
HQ: Houston, TX
227 Employees
Year Founded: 2010

What We Do

indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. indiGO Auto Group was founded on the firm belief of delivering a purchasing experience that consistently exceeds our clients' expectations. indiGO prides itself on providing a one-of-a-kind ownership journey. Each indiGO destination is led by team members who have in-depth brand knowledge and who are enthusiasts themselves. The team's passion and expertise provide comradery and unduplicatable shared experiences for all indiGO clients. indiGO Auto Group represents twenty-one franchised dealerships in seven United States markets, including Houston, Texas, and St. Louis, Missouri plus Palm Springs, Rancho Mirage, Riverside, Silicon Valley, Mill Valley, and San Rafael, California. Dealership destinations include Porsche North Houston, Lamborghini Houston, McLaren Houston, Rolls-Royce Motor Cars North Houston, Porsche St. Louis, indiGO Classic Cars, Jaguar Land Rover Riverside, Porsche Marin, Audi Marin, Volkswagen Marin, BMW of Palm Springs, Porsche Palm Springs, Ferrari Silicon Valley, as well as Bentley, Rolls-Royce Motor Cars, Aston Martin, McLaren, Lamborghini, Jaguar, Land Rover, and Audi of Rancho Mirage

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