Membership
Pay Range $14-$16
Part Time –3+ hours a day, available for opening shift 4:45am-8am, one weekend a month required- with potentially more hours
Our Membership Engagement Specialists are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive environment, supervises a dedicated membership team, greets and interacts with guests in a friendly and professional manner.
Characteristics:
- Technical Savvy
- Early/Punctual and Reliable
- Helpful Problem Solver
- Ability to have challenging conversations, such as those required to enforce building rules and policies
- Calm in busy and/or stressful situations
- Ability to multitask and work in somewhat noisy, busy environments
- Engaging
Why the Y?
- · Amazing 403B retirement plan with unprecedented company contributions.
- · Growth Opportunities
- · Earned Vacation and PTO
- · FREE YMCA MEMBERSHIP!
Skills Required
- Part-time availability, 3+ hours per day
- Available for opening shift 4:45am-8:00am
- Available one weekend per month (required)
- Provide superior customer service to members and prospective members
- Ability to supervise a membership team
- Greet and interact with guests in a friendly, professional manner
- Ability to have challenging conversations and enforce building rules/policies
- Calm under pressure and in busy/stressful situations
- Ability to multitask in noisy, busy environments
- Technical savvy (comfortable with basic technology/systems)
- Punctual and reliable
- Engaging and helpful problem solver
What We Do
Stateline Family YMCA is a community-focused nonprofit that strengthens local communities through youth development, healthy living, and social responsibility. Its programs include child care and preschool, after-school care, aquatics and swim lessons, gymnastics, youth sports, summer camps, family activities, and group fitness. The organization puts Christian principles into practice while supporting children, families, health, connection, volunteerism, and community engagement in the Beloit area.
