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Why Kenes:At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you’ll thrive both personally and professionally.
Job Summary:
The Membership & Association Coordinator plays a key role in developing and implementing strategies to foster meaningful engagement with current members, strengthen member retention, and support the recruitment of new members while providing administrative support to non-profit associations. They will manage membership management portals, and provide administrative support for projects and activities alongside providing Executive support to the leaders within the organization. This role involves liaising with various stakeholders, including members, applicants, and board members, while ensuring the smooth execution of a wide range of tasks, projects and initiatives.
RESPONSIBILITIES:
- Assist with the administration of the Secretariat & Liaison Office
- Evaluate and recommend membership management platforms
- Support other Association Managers with membership-related questions
- Lead internal best practices around membership growth, retention, and systems
- Own relationships with membership platform providers
- Drive innovation in membership processes and technology
- Coordination of logistical requirements for digital and in-person meetings
- Maintain membership database, processing subscriptions and managing records.
- Serve as a liaison for member queries and maintain contact lists.
- Coordinate member communications, member newsletters, and announcements.
- Generate regular membership reports, including statistical analysis and contact list creation.
- Managing the society booth at conferences.
- General administrative duties such as coordinating payments, invoice creation and reporting
- Support with administration of all association’s operations and follow up of projects
- Development and implementation of marketing and communications plan, including update of information on association website, development of mailings and newsletters and other communication activities as required
- Manage relations with 3rd parties (external service providers, grant receivers, awardees etc.) in the framework allocated by EM/ED
REQUIREMENTS:
- University degree or equivalent with at least 2 years of experience in similar role or in project management or event coordination roles.
- Excellent communication and interpersonal skills, with fluency in English; proficiency in an additional language is an advantage.
- Strong service orientation and the ability to work effectively, while managing multiple tasks and meeting deadlines and budgets.
- Highly organized with strong attention to detail, prioritization skills, and a disciplined approach to work.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and video platforms like Zoom.
- Experience with online systems and databases such as WordPress, CRM platforms, and marketing/communication tools.
- Proven ability to navigate intercultural relations and diplomacy in a professional setting.
- A proactive, tech-savvy, problem-solving mindset, with flexibility and willingness to support colleagues when needed.
- Willingness to travel for work-related activities and events.
- Real opportunities for professional development in a leading international company
- Friendly team culture that promotes initial and continual professional education and team collaboration
- Hybrid model & Flexible working hours
- Extra remote working days / weeks
- Flexible remuneration: food, transportation, daycare
- Easy access by public transport (really close by a metro stop)
- Regular team events
- Refer a friend program
In case you are interested in this position, please submit your CV in English.
Only short-listed candidates will be contacted.
All documents will be treated with the strictest confidentiality!
Skills Required
- University degree or equivalent with at least 2 years of experience in a similar role or in project management or event coordination
- Fluency in English
- Proficiency in an additional language
- Excellent communication and interpersonal skills
- Strong service orientation; ability to manage multiple tasks, deadlines, and budgets
- Highly organized with strong attention to detail and prioritization skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and video platforms like Zoom
- Experience with online systems and databases such as WordPress, CRM platforms, and marketing/communication tools
- Proven ability to navigate intercultural relations and diplomacy in a professional setting
- Proactive, tech-savvy, problem-solving mindset with flexibility to support colleagues
- Willingness to travel for work-related activities and events
What We Do
Our Mission: To be the world’s leading facilitator of meetings for global exchange of professional knowledge in medical, scientific and other professions, based upon our core values of integrity and excellence. With over 60 years of expertise, Kenes Group has become a global leader in meetings, excelling as a Professional Conference Organiser (PCO), Association Management Company (AMC), and Continuing Education Provider (CPD/CME). Founded in Tel Aviv in 1965 and headquartered in Geneva, Kenes Group has hosted over 4,300 conferences in more than 100 cities around the globe, providing services to over 220,000 participants per year. Over the past six decades, Kenes Group has established and maintained its winning reputation as a global meeting and association management provider. Recognised as the world leader in meeting planning, Kenes Group is the only global PCO dedicated to medical and scientific events. Kenes Group boasts a long-standing client base of some of the world’s foremost organisations and associations, with more than 100 returning and long term clients. With a team of over 350 professional, multi-cultural, multi-disciplinary employees in 18 locations on four continents, Kenes Group truly delivers global expertise with personal, local know-how. Our clients have come to rely on Kenes Group as a competent, loyal and trusted advisor. We have earned our reputation as the provider of choice for global conference management. Kenes Group is proud to be accredited member of IAPCO (International Association of Professional Congress Organisers) and ICCA (International Congress and Convention Association) and to have team members in both PCMA (Professional Convention Management Association) and ASAE (American Society of Association Executives).
