Summary
We are currently hiring for a Membership Analyst to join BlueCross BlueShield of South Carolina. In this role as Membership Analyst, you will ensure that member and group level benefit materials are produced with accuracy and timeliness.
Here is your opportunity to join a dynamic team at a diverse company with secure, community roots and an innovative future.
Description
Logistics
This position is full time (40 hours/week) Monday-Friday from 7:30am-4:00pm and will be fully remote.
What You Will Do:
- Produces health/dental benefit books using customer software. Document production includes research of group files, customization of benefit language, correction of group documents, editing revisions, proofing of documents, coordination with marketing, underwriting, quality control, benefit files to ensure appropriate group structure, status, and benefits.
- Produces health/dental contracts using custom software. Document production includes research of group files, customization of benefit language, correction of group documents, editing revisions, proofing of document, coordination with marketing, underwriting, quality control, benefit files, legal to ensure appropriate group structure, status, and benefits.
- Ensures all group/member level distribution procedures/systems are accessed and utilized in accurate/timely manner to include imaging of documents, web migration of books, maintaining updates to workload tracking database (Access), sending product to print, and overall follow-up and follow-through.
- Performs various duties/responsibilities as assigned to include responding to all inquiries pertaining to a group's book and/or contract, and special projects as assigned.
To Qualify for This Position, You Will Need:
- Associate degree OR 2 years job related work experience
- 3 years of administrative/clerical support, customer service, or combination of this experience.
- Good judgment skills.
- Effective customer service, organizational skills.
- Demonstrated verbal and written communication skills.
- Demonstrated proficiency in spelling, punctuation, grammar skills.
- Analytical or critical thinking skills.
- Ability to handle confidential or sensitive information with discretion.
- Microsoft Office.
What We Prefer:
- Prior experience working with benefits.
- Possess highly analytical thinking abilities.
- Must be detail oriented.
- 1 year-of membership, billing, or accounts experience.
- Working knowledge of database software.
- Working knowledge of Microsoft access or other database software.
What We Can Do for You:
- 401(k) retirement savings plan with company match.
- Subsidized health plans and free vision coverage.
- Life insurance.
- Paid annual leave – the longer you work here, the more you earn.
- Nine paid holidays.
- On-site cafeterias and fitness centers in major locations.
- Wellness programs and healthy lifestyle premium discount.
- Tuition assistance.
- Service recognition.
- Incentive Plan.
- Merit Plan.
- Continuing education funds for additional certifications and certification renewal.
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.
Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
Some states have required notifications. Here's more information.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
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What We Do
For more than six decades, BlueCross BlueShield of South Carolina has been part of the national landscape. Our roots are firmly embedded in the state. We are the largest insurance company in South Carolina. We are also the only one that has an A+ Superior A.M. Best rating. We are one of the nation's leading government contract administrators. We operate one of the most sophisticated data processing centers in the Southeast and have a diverse family of subsidiary companies. Our full-time employees enjoy benefits like a 401(k) retirement savings plan with company match, subsidized health plans, free vision coverage, life insurance, paid annual leave and holidays, wellness programs and education assistance. If you are a full-time employee in the National Guard or reserves, we will cover the difference in your pay if you are called to active duty. BlueCross has a dedicated corporate culture of community support. Our employees are some of the most giving in the country. They support dozens of nonprofit organizations every year. If you're ready to join a diverse company with secure, community roots and an innovative future, apply for a position now!
