Provide customer service to association members and guests.
Essential Duties and Responsibilities:
• Checks in members entering the Recreation Centers and guards against unauthorized entries, vandalism, and/or theft and strives to be helpful, courteous and friendly to all individuals who approach the entry area
• Address member questions or concerns via telephone or in person
• Provide information regarding MTA functions and services
• Enforce association rules and regulations
• Handle cash and process credit card transactions
• Monitors facility and surrounding common areas to ensure the safety of members
• Performs light janitorial duties including sweeping, mopping and removing trash to ensure the cleanliness of the facility
• Monitors classes, programs, events and hall rentals, ensuring that members and guests adhere to contracts and MTA rules
• Regular and reliable attendance required
• Performs other related job duties as assigned
Skills/Knowledge:
• Must be able to operate a variety of computer and general office equipment including, but not limited to a computer terminal, keyboard, printer, credit card terminal, calculator and telephone.
• Must be able to input and retrieve data from a computerized system.
• Must have basic math skills (adding, subtracting, multiplying, dividing).
• Requires constant daily interaction with people either in person or by phone.
Must be flexible during weekdays and must be able to work weekends & holidays.
Skills Required
- Operate computer terminals, keyboards, printers, credit card terminals, calculators, and telephones
- Input and retrieve data from a computerized system
- Basic math skills, including addition, subtraction, multiplication, and division
- Constant daily interaction with people in person and by telephone
- Flexible weekday availability and ability to work weekends and holidays
- Regular and reliable attendance
What We Do
Mililani Town Association (MTA) is the homeowners’ community association for Mililani, Hawaii. It maintains, preserves, and enhances the community’s common areas, provides efficient and financially stable management, and applies its covenants consistently. Its stated mission is to contribute to homeowners’ quality of life while protecting property values and preserving residents’ peace, health, comfort, and general welfare across the planned community.
