As a Meetings and Events (M&E) Supervisor, you’ll be keeping the M&E operation running like clockwork and leading your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! We set high standards for ourselves to surprise and delight our guests, so you’ll need to manage the M&E operation with a passion to deliver excellent customer care.
If you’re our ideal M&E Supervisor, you will:
• Be yourself!
• Be a vibrant host for customers and an expert in recognising their needs- customer retention is a crucial part of this role!
• Be hands on and visible in the operation with the ability to lead and multi-task
• Keep the details in mind- you’ll take ownership for ensuring the hotel facilities and equipment are well-maintained
• Have great communication skills - it’s important to establish relationships with organisers, and other departments within the hotel!
• Ensure that staffing levels are adequate for upcoming events
• Assisting the F&B Team whenever M&E is not busy
Special rates on Leonardo Hotel rooms across the UK & Europe
Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
Talent referral scheme
Thank You Week: from ice cream trucks to yoga classes and lots in between!
Wellbeing Calendar
Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Meeting & Events Operations Supervisor?We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Skills Required
- Strong guest-facing customer service and retention skills
- Team leadership and ability to lead a meetings and events team
- Hands-on, visible in operation with strong multitasking ability
- Responsibility for ensuring hotel facilities and event equipment are well-maintained
- Excellent communication and relationship-building with organisers and internal departments
- Ability to plan and ensure adequate staffing levels for events
- Willingness to assist Food & Beverage team when M&E is not busy
What We Do
Leonardo Hotels is a rapidly growing hotel chain and the European division of the Fattal Hotel Group. It provides lodging services across more than 294 hotels in Europe, the UK, and Israel, catering to both business and leisure travelers. The company offers a portfolio of 3* to 4* Superior accommodations in diverse locations, ranging from city centers to beachfront resorts.
